Field Service Technician — Cash-Handling Systems Expert

GLORY; Chicago (IL); Presencial; USD 28 000 - 37 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

401k plan with company nonelective & 3

Paid Parental Leave

Tuition assistance

Adoption assistance

Bonus opportunities

Career advancement

Resumo da oferta

GLORY is seeking a Field Service Technician to support Lake Charles, LA and adjacent areas. You will diagnose and repair high-speed cash-handling equipment, manage parts/tools, and keep clients informed of progress. Must reside within the territory or relocate; frequent local travel is required.

Role emphasizes hands-on electro-mechanical repair, customer service excellence, and adherence to safety guidelines. Benefits include comprehensive plans and a 401(k) with company match.

Qualificações

• Currently enrolled in or completed professional studies in electro-mechanics, electrical engineering, or equivalent work experience.
• Certificates in related fields such as mechanics, electronics, automation, or data processing preferred.
• Excellent customer service and communication skills.
• Strong PC skills and familiarity with Microsoft Office.
• Ability to read electrical schematics and diagrams.
• 3-5 years of technical field service repair experience preferred.

Responsabilidades

• Ensure overall customer satisfaction.
• Diagnose system problems and make repairs.
• Keep customer apprised of progress during maintenance or a down system situation.
• Complete machine installations, Engineering Change Notices that affect system upgrades, and Hardware/Software upgrades that may require technical assistance.
• Adhere to safety guidelines and policies, complete required EH&S training.

Conhecimentos

Customer service

Communication

Troubleshooting

Read schematics

Driver's license

Field service

Formação académica

Electro-mechanics

Electrical engineering

Related certificates

Ferramentas

Microsoft Office

Descrição da oferta de emprego

GLORY is seeking a Field Service Technician to support Lake Charles, LA and adjacent areas. You will diagnose and repair high-speed cash-handling equipment, manage parts/tools, and keep clients informed of progress. Must reside within the territory or relocate; frequent local travel is required.

Role emphasizes hands-on electro-mechanical repair, customer service excellence, and adherence to safety guidelines. Benefits include comprehensive plans and a 401(k) with company match.