Field Service Technician - Automation Machinery

Ellaway Blues Consulting; Chicago (IL); On-site; USD 45,000 - 52,000; Full time

Benefits offered by this job

Full benefits

401(k) match

20 days PTO to start

Paid travel

$90 per diem

Company credit card

Job summary

Ellaway Blues Consulting seeks a Field Service Technician to install, commission, maintain, and repair high precision automated machinery, working directly with customers to troubleshoot issues and ensure reliable operation.

You will gain extensive training, travel roughly 70% across North America with occasional international trips, and opportunities for advancement through annual performance reviews and earning potential.

Qualifications

• 2+ years of experience servicing, maintaining, or troubleshooting automated equipment.
• Hands-on mechanical and electrical troubleshooting experience.
• Ability to read technical documentation and diagnose integrated equipment systems.
• Strong communication, customer service, and problem-solving skills.
• Valid driver’s license and a driving record that meets company insurance requirements.
• Ability to travel approximately 70% throughout North America, with occasional international travel.
• Must be authorized to work in the United States without sponsorship.

Responsibilities

• Install, commission, and optimize high precision automated machinery at customer facilities.
• Perform preventive maintenance, inspections, and equipment repairs.
• Diagnose and resolve mechanical, electrical, pneumatic, and control system issues.
• Provide remote technical support when not traveling.
• Read and interpret electrical schematics, wiring diagrams, mechanical drawings, and technical documentation.
• Document service findings and coordinate with Engineering, Applications, and Customer Support to resolve technical issues.
• Train customers on equipment operation and maintenance.
• Represent the company at trade shows, exhibitions, and customer demonstrations.

Skills

Field service

Mechanical troubleshooting

Electrical troubleshooting

Customer service

Reading schematics

PLC concepts

Education

Bachelor's degree in mechanical/electrical/mechatronics/automation engineering

Tools

PLC programming

Job description

Compensation: $33/hr. - $38/hr. Depending on Experience ($90,000–$105,000 total earning potential with overtime and bonus), plus full benefits, 401(k) match up to 4%, 20 days of PTO to start, paid travel, $90 per diem, and company credit card

We are seeking a Field Service Technician to join a globally leading OEM. This individual will install, commission, maintain, and repair high precision automated machinery while working directly with customers to troubleshoot issues, provide technical support, and help ensure reliable operation.

The ideal candidate will have experience servicing and troubleshooting automated equipment and enjoy working directly with customers. You’ll receive extensive training to become an expert in the field and build your skills working with high precision automated machinery. The role involves approximately 70% travel throughout North America, with occasional international trips. Technicians are home on weekends and do not travel every week of the month. Annual performance reviews provide opportunities to continue developing your expertise and increase your earning potential.

Key Responsibilities

• Install, commission, and optimize high precision automated machinery at customer facilities.
• Perform preventive maintenance, inspections, and equipment repairs.
• Diagnose and resolve mechanical, electrical, pneumatic, and control system issues.
• Provide remote technical support when not traveling.
• Read and interpret electrical schematics, wiring diagrams, mechanical drawings, and technical documentation.
• Document service findings and coordinate with Engineering, Applications, and Customer Support to resolve technical issues.
• Train customers on equipment operation and maintenance.
• Represent the company at trade shows, exhibitions, and customer demonstrations.

Qualifications

• 2+ years of experience servicing, maintaining, or troubleshooting automated equipment.
• Hands on mechanical and electrical troubleshooting experience.
• Ability to read technical documentation and diagnose integrated equipment systems.
• Strong communication, customer service, and problem solving skills.
• Valid driver’s license and a driving record that meets company insurance requirements.
• Ability to travel approximately 70% throughout North America, with occasional international travel.
• Previous travel experience is not required; willingness to travel is essential.
• Must be authorized to work in the United States without sponsorship.

Preferred Experience

• A degree in mechanical, electrical, mechatronics, or automation engineering is preferred; equivalent hands on experience is also accepted.
• Experience with high precision automated machinery, including CNC machinery, pneumatics, electronics, or motion control systems.
• Exposure to PLC programming or basic programming concepts.
• Bilingual in Spanish and English.
• If you are an electromechanical technician ready to build your expertise, support customers, and grow your career working with high precision automated machinery, please respond with an updated resume.