Field Service Technician Automation

AMADA AMERICA; Appleton (WI); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading company in automation systems seeks a skilled technician to support customers with installation, training, and maintenance of Amada Automation Systems in Appleton, WI. The role requires technical proficiency in troubleshooting various systems and excellent customer interaction skills. Ideal candidates should have a degree in Electronics and be capable of routine travel within the territory.

Benefits

Major Medical and Hospitalization

Pharmacy

Dental

Vision

401(k) Plan

Profit Sharing

Life Insurance

Long-Term Disability

12 Paid Holidays

Travel Accommodations

Travel/Mileage Pay

$200 Work Boot Voucher

Uniform, laptop, cellphone, toolbox provided

Qualifications

• Ability to analyze and repair mechanical, hydraulic, pneumatic, optical and electrical systems.
• Ability to follow layout drawings and blueprints.
• Ability to lift up to 50 lbs.

Responsibilities

• Proficient in troubleshooting mechanical, hydraulic, pneumatic, electrical, and control systems.
• Complete service reports and manage the total equipment installation process.
• Regular travel within assigned territories.

Skills

Troubleshooting mechanical systems

Troubleshooting hydraulic systems

Troubleshooting electrical systems

Communication in English

Customer relations

Use of hand tools

Use of Volt/Ohm meter

Use of Oscilloscope

Reading mechanical drawings

Education

4 yr degree in Electronics

2 yr degree with related work experience

Job description

To support customers with (but not limited to) Amada Automation Systems including core machines. This includes installation, service, operational training, networking, programming training, software training, application training. Territory will include Appleton, WI.

ESSENTIAL FUNCTIONS:

• Proficient in trouble shooting mechanical, hydraulic, pneumatic, electrical, control systems as well as networks.
• Able to precisely follow layout drawings and blue prints used in the installation of equipment.
• Complete status (service) reports on a daily basis and expense reports on a weekly basis.
• The ability to communicate in the English language.
• Excellent customer relations and follow through.
• Managing the total equipment installation process at Customer site entailing use of hand tools, climbing, bending, stooping.
• Operation, applications, software, and part programming capabilities, and customer training of such.
• Use of Amada applications software used in line control and part programming.
• Regular travel within assigned territories.
• Ability to lift up to 50 lbs.

NON-ESSENTIAL FUNCTIONS:

• The ability to communicate in the Spanish language.

REPORTING RELATIONSHIP:

• Reports to Regional Service Manager

SUBORDINATE STAFF:

• None

KNOWLEDGE:

• A 4 yr degree in Electronics or a minimum of a 2 yr degree with related work experience preferred.

SKILLS:

• Ability to analyze and repair mechanical, hydraulic, pneumatic, optical and electrical systems.
• Ability to use hand tools, Volt/Ohm meter and Oscilloscope.
• Working knowledge of computers and Windows OS.
• Ability to read and interpret mechanical and electrical drawings.
• Being accountable and responsible to service and support a customer through all aspects of the customer’s ownership of the machine.

TRAVEL:

• Routine travel within assigned territories with occasional over night stays.
• Territory: Appleton, WI

PAY RATE: $30.00 - $33.00/HR

BENEFITS:

• Major Medical and Hospitalization
• Pharmacy
• Dental
• Vision
• 401(k) Plan
• Profit Sharing
• Life Insurance
• Long-Term Disability
• 12 Paid Holidays
• Travel Accommodations
• Travel/Milage Pay
• $200 Work Boot Voucher
• Uniform, laptop, cellphone, toolbox provided

WORKING CONDITIONS:
LIFTING: Average Weight: 50 lb. Frequency: Daily

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.