Field Service Technician Automation

AMADA AMERICA, INC.; Appleton (WI); On-site; USD 60,000 - 80,000; Full time

Job summary

AMADA AMERICA, INC. is seeking a skilled technician to support customers with automation systems through installation, service, and training. The candidate must possess strong troubleshooting skills in various mechanical and electrical systems and hold relevant qualifications. This position includes routine travel in the Appleton, WI area and offers a competitive pay rate with comprehensive benefits.

Benefits

Major Medical and Hospitalization

Pharmacy

Vision

401(k) Plan

Profit Sharing

Life Insurance

Long-Term Disability

12 Paid Holidays

Travel Accommodations

Uniform, laptop, cellphone, toolbox provided

Qualifications

• Ability to analyze and repair various systems.
• 4 yr degree in Electronics preferred.
• Effective communication skills in English.

Responsibilities

• Install, service, and provide operational training on Amada Automation Systems.
• Complete service reports and manage equipment installation.
• Travel within assigned territories for customer support.

Skills

Troubleshooting

Mechanical systems

Hydraulic systems

Pneumatic systems

Electrical systems

Networking

Customer relations

Education

4 yr degree in Electronics

2 yr degree with related work experience

Tools

Volt/Ohm meter

Oscilloscope

Hand tools

Job description

To support customers with (but not limited to) Amada Automation Systems including core machines. This includes installation, service, operational training, networking, programming training, software training, application training. Territory will include Appleton, WI.

ESSENTIAL FUNCTIONS:

• Proficient in trouble shooting mechanical, hydraulic, pneumatic, electrical, control systems as well as networks.
• Able to precisely follow layout drawings and blue prints used in the installation of equipment.
• Complete status (service) reports on a daily basis and expense reports on a weekly basis.
• The ability to communicate in the English language.
• Excellent customer relations and follow through.
• Managing the total equipment installation process at Customer site entailing use of hand tools, climbing, bending, stooping.
• Operation, applications, software, and part programming capabilities, and customer training of such.
• Use of Amada applications software used in line control and part programming.
• Regular travel within assigned territories.
• Ability to lift up to 50 lbs.

NON-ESSENTIAL FUNCTIONS:

• The ability to communicate in the Spanish language.

REPORTING RELATIONSHIP:

• Reports to Regional Service Manager

SUBORDINATE STAFF:

• None

KNOWLEDGE:

• A 4 yr degree in Electronics or a minimum of a 2 yr degree with related work experience preferred.

SKILLS:

• Ability to analyze and repair mechanical, hydraulic, pneumatic, optical and electrical systems.
• Ability to use hand tools, Volt/Ohm meter and Oscilloscope.
• Working knowledge of computers and Windows OS.
• Ability to read and interpret mechanical and electrical drawings.
• Being accountable and responsible to service and support a customer through all aspects of the customer’s ownership of the machine.

TRAVEL:

• Routine travel within assigned territories with occasional over night stays.
• Territory: Appleton, WI

PAY RATE: $30.00 - $33.00/HR

BENEFITS:

• Major Medical and Hospitalization
• Pharmacy
• Vision
• 401(k) Plan
• Profit Sharing
• Life Insurance
• Long-Term Disability
• 12 Paid Holidays
• Travel Accommodations
• Uniform, laptop, cellphone, toolbox provided

WORKING CONDITIONS:
LIFTING: Average Weight: 50 lb. Frequency: Daily

Qualifications

Skills

Behaviors

:

Motivations

:

Education

Experience

Licenses & Certifications

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.