Field Service Technician - Austin, TX

Kodak Alaris Inc.; Austin (TX); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Company vehicle

Health, dental, and vision insurance

401(k) with company match

Paid time off and holidays

Ongoing technical training and career

Travel reimbursement

Job summary

ARIS company in Texas seeks a Field Service Technician to install, troubleshoot, and repair industrial equipment at customer sites. Frequent travel is required to perform preventive maintenance, diagnose issues, and ensure optimal system performance.

The role requires strong electrical and mechanical skills, reading schematics, and exceptional customer service. A high school diploma or GED is required, with 3+ years in field service or related work; an associate degree is a plus.

Qualifications

• High school diploma or GED required; technical training preferred.
• 3+ years in field service, maintenance, or industrial repair.
• Strong electrical and mechanical troubleshooting skills.

Responsibilities

• Install, commission, and start up equipment at customer facilities.
• Diagnose and repair electrical, mechanical issues.
• Perform preventive and corrective maintenance on machinery and equipment.
• Read and interpret electrical schematics, wiring diagrams, and technical manuals.
• Conduct equipment inspections and provide customers with service recommendations.
• Document service activities, repairs, and parts usage through service reports.
• Train customers on proper equipment operation and routine maintenance procedures.
• Maintain a safe work environment and follow all company and customer safety requirements.
• Coordinate with technical support, engineering, and parts departments to resolve complex issues.

Skills

Electrical troubleshooting

Mechanical troubleshooting

Reading schematics

Problem solving

Customer service

Education

High school diploma or GED

Associate degree preferred

Tools

Electrical testing equipment

Job description

Position Summary

We are seeking a highly motivated Field Service Technician to install, maintain, troubleshoot, and repair industrial equipment at customer sites. The ideal candidate will possess a strong combination of electrical and mechanical skills, excellent problem-solving abilities, and a commitment to delivering outstanding customer service.

This role requires frequent travel to customer locations to perform preventive maintenance, diagnose equipment issues, and ensure optimal system performance.

Key Responsibilities

• Install, commission, and start up equipment at customer facilities.
• Diagnose and repair electrical, mechanical issues.
• Perform preventive and corrective maintenance on machinery and equipment.
• Read and interpret electrical schematics, wiring diagrams, and technical manuals.
• Conduct equipment inspections and provide customers with service recommendations.
• Document service activities, repairs, and parts usage through service reports.
• Train customers on proper equipment operation and routine maintenance procedures.
• Maintain a safe work environment and follow all company and customer safety requirements.
• Coordinate with technical support, engineering, and parts departments to resolve complex issues.

Required Qualifications

• High school diploma or GED; technical degree or vocational training preferred.
• 3+ years of experience in field service, maintenance, manufacturing, or industrial equipment repair.
• Strong electrical troubleshooting skills, including:
• AC/DC circuits
• Motors and drives
• Sensors and controls
• Electrical testing equipment (multimeters, clamp meters, etc.)
• Strong mechanical troubleshooting skills, including:
• Transport rollers, timing belts, DC motors, bearings
• Ability to read electrical schematics.
• Valid driver's license with a clean driving record.
• Ability to travel up to [50-75%] as required.

Preferred Qualifications

• Associate degree in Electrical, Mechanical, Mechatronics, or Industrial Technology.
• OSHA training or other safety certifications.

Skills & Competencies

• Strong analytical and troubleshooting skills.
• Excellent customer service and communication abilities.
• Self-motivated with the ability to work independently.
• Strong organizational and time management skills.
• Ability to prioritize multiple service calls and projects.

Physical Requirements

• Ability to lift up to 50 pounds.
• Ability to stand, walk, bend
• Ability to work extended hours and occasional weekends as required.

Benefits

• Competitive salary
• Company vehicle
• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays
• Ongoing technical training and career development
• Travel reimbursement and per diem (when applicable)

Compensation

$25.00/hr - $30.00 per hour, contingent on level of experience