Field Service Technician (Atlanta area)

flex; United States; Remote; USD 66,000 - 92,000; Full time

Job summary

An established industry player is seeking a Field Service Technician to support their remote operations in the Atlanta area. This role is crucial for ensuring the installation, maintenance, and repair of low voltage distribution gear and related equipment. You'll engage directly with clients, providing exceptional service and technical support while adhering to safety regulations. Join a dynamic team that values your expertise and offers a comprehensive benefits package, including medical, dental, and tuition reimbursement. This is a fantastic opportunity to grow your career in a supportive environment focused on innovation and excellence.

Benefits

Medical, Dental, and Vision Plans

Life Insurance

Short-term and Long-term Disability

Matching 401(k) Contributions

Vacation and Paid Sick Time

Tuition Reimbursement

Qualifications

• Associates degree or 5+ years of experience in electrical power distribution.
• Military experience preferred, along with Data Center experience.

Responsibilities

• Provide installation, maintenance, and repair for power distribution equipment.
• Prepare technical reports and ensure safety regulations are followed.

Skills

Electrical Power Distribution Systems

Power Monitoring Systems

Communication Protocols

Reading Electrical Schematics

Test Equipment Usage

Education

Associates in Electrical Power Distribution

5+ years of related work experience

Tools

Multimeters

Current Meters

Job description

Job Posting Start Date: 03-21-2025

Job Summary

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Field Service Technician - Remote (Atlanta area).

Reporting to the Director, Field Applications, the Field Service Technician - Remote (Atlanta area) is responsible for providing service and support at customer sites located throughout their assigned territory.

What a typical day looks like:

• Provide installation supervision, testing, commissioning, maintenance, and repair work for low voltage distribution gear, transformers, and related power distribution equipment in a professional way.
• Prepare technical reports/test sheets, monitoring of spare parts, tools/equipment, consumables, etc.
• Maintain and follow safety regulations for the company and the specific sites where working.
• Attend all appropriate site meetings.
• Interface with Project Management and Site personnel.
• Provide excellent customer service to clients, listening to and addressing their needs and/or escalating their needs through our organization for resolution.
• Communicate on a regular basis with Project Managers receiving and relaying information.
• Proactively work to eliminate waste and add value to all processes.
• Adhere to all relevant health and safety regulations and perform work practices that are safe.
• Adhere to company policies and rules.
• Additional duties as required.

The experience we’re looking to add to our team:

• Education to the Associates level in electrical power distribution or related field and/or 5+ years of similar work experience in a related field. Military experience is preferred. Data Center or equivalent mission critical system experience preferred.
• Demonstrated experience working with electrical power distribution systems, power monitoring systems, AC/DC electrical power, and the use of communication protocols. Three to five years’ experience in the design of low voltage switchgear assemblies/systems and/or power distribution equipment is preferred.
• Knowledge and understanding of UL Standards, such as UL67 Panelboards, UL1008 Transfer Switch Equipment, UL10008S Static Transfer Switches, UL60950 Information Technology Equipment, UL 891 Switchboards, UL 1558 Metal‐Enclosed Low‐Voltage Power Circuit Breaker Switchgear as applicable, as well as other pertinent standards.
• Ability to read and understand electrical schematics.
• Ability to use test equipment, including multimeters, current meters, and related devices.

What you'll receive for the great work you provide:

• Full range of medical, dental, and vision plans
• Life Insurance
• Short-term and Long-term Disability
• Matching 401(k) Contributions
• Vacation and Paid Sick Time
• Tuition Reimbursement

Pay Range (Applicable to US Remote): Due to this role being remote, the actual pay range will vary depending on the geographical location of the candidate: $66,300.00 USD - $91,100.00 USD Annual.

Job Category: Design, Process & Technology Engineering

Is Sponsorship Available? No