Team Lead of Restaurant Service Technicians

Colliers International; Atlanta (GA); On-site; USD 60,000 - 100,000; Full time

Job summary

Join a dynamic and enterprising team as a Team Lead of Restaurant Service Technicians. In this pivotal role, you will oversee the maintenance operations for a renowned restaurant chain, ensuring optimal performance of kitchen equipment and building systems. Your leadership will guide a dedicated team of technicians, fostering a culture of excellence and service. With a focus on preventative maintenance and technical support, you will play a key role in enhancing customer satisfaction and operational efficiency. This position offers a unique opportunity to grow within a leading firm in the industry, where your contributions will make a significant impact on the success of the organization.

Benefits

Health care benefits

Paid time off

401K

Competitive compensation

Qualifications

• 5+ years of related trade experience in kitchen equipment service.
• Bachelor’s degree preferred or equivalent work experience.

Responsibilities

• Lead a regional maintenance operation and establish PM tasks.
• Provide technical leadership and support to internal stakeholders.

Skills

Commercial Kitchen Equipment

Leadership

Mechanical Aptitude

Troubleshooting Skills

Communication Skills

EPA Universal Certification

Microsoft Word

Microsoft Excel

Education

Bachelor’s or Associates degree (Business, Architecture, Construction or Technical Trade)

Certification/Experience in MEP

Tools

CMMS technology

Tools for execution of work (gauges, meters)

Job description

Team Lead of Restaurant Service Technicians

Apply locations Atlanta, Georgia, United States of America

Time type Full time

Posted on Posted 2 Days Ago

Job requisition id JR14997

Make your next move an expert one.

At Colliers, it’s not our success that sets us apart, it’s how we achieve it. Our people are passionate, take ownership, and always do what’s right for our clients, people, and communities.

Why Colliers?

Our enterprising environment needs your expertise to facilitate Colliers’ continued growth as an industry leader. Our nimble, decentralized culture can provide you with a wealth of opportunities to learn about our business and quickly gain experience to accelerate your career.

The Team Lead of Restaurant Service Technicians is part of the Restaurant Facility Team which is tasked with continuously monitoring, repairing, and optimizing the performance of existing restaurant assets to discover defects, improve reliability, reduce costs, and increase customer satisfaction more quickly. The director will lead Mobile Restaurant Service Technicians (RST) who are dedicated to supporting a restaurant chain well known for its superior service across multiple markets in the US. This director will support the technicians who are performing preventative and reactive care to Kitchen Equipment and Building Systems which include HVAC, kitchen hood ventilation, refrigeration, and hot/cold cooking production equipment. The ideal candidate will possess deep technical knowledge for the Hot and Cold Sides of Kitchen Production Equipment, Closed Refrigeration Systems, Building Mechanical and Exhaust Systems and with a proven track record of leading others in a service-driven environment.

Candidate must live in/around the Atlanta, GA area.

SPECIFIC FUNCTIONS AND RESPONSIBILITIES:

• Establishing and leading a regional maintenance operation and team that could ultimately grow to a national maintenance operation and team.
• Establishing Preventative Maintenance (PM) Tasks/Schedules per location/market.
• Incorporate Reactive program that complements PM program.
• Implementing CMMS technology.
• Hiring, onboarding, and training maintenance professionals.
• Coordination of route schedules.
• Establishing safety programs.
• Provide technical leadership and support to key internal stakeholders.
• Work with Operators to determine unique needs for each location.
• Support parts, supplies & material purchasing program.
• Support monthly invoicing process.
• Support Fleet Management program.

SKILLS, EDUCATION AND EXPERIENCE:

• Bachelor’s or Associates degree preferred (Business, Architecture, Construction or Technical Trade) or equivalent work experience.
• Certification/Experience in MEP; MEP Subject Matter Expert, CEFESA Master Technician.
• Strong Commercial Kitchen Equipment knowledge.
• Minimum of 5+ years of related trade experience in service work for kitchen equipment, construction, and/or facilities management.
• Solid mechanical aptitude, troubleshooting skills, and working knowledge of appropriate tools, gauges, meters, etc. in the execution of work required.
• Ability to read diagrams and schematics.
• EPA Universal Certification (Hydrocarbon Refrigerant Certification a plus HC “A3” & HFO “A2L”).
• State Issued Electrical and/or HVAC Licensed not required, but highly valued.
• Proven experience in leadership role(s).
• Excellent oral and written communication skills.
• Good computer skills in Microsoft Word, Excel.
• Ability to take initiative and recognize a need to act without prompting from supervisor.
• Unwavering Positive Service Attitude with the ability to maintain a friendly, helpful attitude, and demonstrate empathy to CFA Operators.
• Strong Written and Verbal Communication skills.
• Ability to travel – 30%.

COMPENSATION AND BENEFITS

Competitive compensation and benefits including, but not limited to, a full range of health care benefits, paid time off, and 401K, are available.

Colliers International provides equal employment opportunity to all persons. No employee or applicant for employment will be discriminated against based on race, color, religion, sex (including pregnancy), or national origin, genetics, disability, veteran status or any other characteristic protected by law.

Applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visas.

Direct applicants only please, no agencies.

About Us

We are enterprising.

Our expert advice to property occupiers, owners and investors leads the industry into the future. We invest in relationships to create enduring value. What sets us apart is not what we do, but how we do it. Our people are passionate, take personal responsibility and always do what’s right for our clients, people and communities. We attract and develop industry leaders, empowering them to think and act differently to drive exceptional results. What’s more, our global reach maximizes the potential of property, wherever our clients do business. At Colliers, we accelerate success.