Team Lead of Restaurant Service Technicians

Colliers International; Atlanta (GA); On-site; USD 60,000 - 100,000; Full time

Job summary

Join a dynamic team as the Team Lead of Restaurant Service Technicians in Atlanta. This role offers a unique opportunity to lead a dedicated team focused on optimizing restaurant assets and enhancing customer satisfaction. You will be responsible for implementing preventative maintenance programs, providing technical leadership, and ensuring the highest standards of service in a fast-paced environment. This forward-thinking company values passion and ownership, providing ample opportunities for personal and professional growth. If you're ready to make a significant impact in the restaurant industry, this position is for you.

Benefits

Health care benefits

Paid time off

401K

Qualifications

• 5+ years of experience in service work for kitchen equipment or facilities management.
• Strong knowledge of commercial kitchen equipment and mechanical systems.

Responsibilities

• Lead a regional maintenance operation and establish PM tasks/schedules.
• Provide technical leadership and support to internal stakeholders.

Skills

Commercial Kitchen Equipment

Mechanical Aptitude

Troubleshooting Skills

Leadership Experience

Communication Skills

EPA Universal Certification

Microsoft Word and Excel

Education

Bachelor’s or Associates degree in Business, Architecture, Construction or Technical Trade

Equivalent work experience

Tools

CMMS technology

Tools, gauges, meters

Job description

Team Lead of Restaurant Service Technicians

Apply locations Atlanta, Georgia, United States of America time type Full time posted on Posted 11 Days Ago job requisition id JR14997

Make your next move an expert one.

At Colliers it’s not our success that sets us apart, it’s how we achieve it. Our people are passionate, take ownership and always do what’s right for our clients, people and communities.

Why Colliers?

Our enterprising environment needs your expertise to facilitate Colliers’ continued growth as an industry leader. Our nimble, decentralized culture can provide you with a wealth of opportunities to learn about our business and quickly gain experience to accelerate your career.

The Team Lead of Restaurant Service Technicians is part of the Restaurant Facility Team which is tasked with continuously monitoring, repairing, and optimizing the performance of existing restaurant assets to discover defects, improve reliability, reduce costs, and increase customer satisfaction more quickly. The director will lead Mobile Restaurant Service Technicians (RST) who are dedicated to supporting a restaurant chain well known for its superior service across multiple markets in the US. This director will support the technicians who are performing preventative and reactive care to Kitchen Equipment and Building Systems which include HVAC, kitchen hood ventilation, refrigeration, and hot/cold cooking production equipment. The ideal candidate will possess deep technical knowledge for the Hot and Cold Sides of Kitchen Production Equipment, Closed Refrigeration Systems, Building Mechanical and Exhaust Systems and with a proven track record of leading others in a service driven environment.

Candidate must live in/around the Atlanta, GA area.

SPECIFIC FUNCTIONS AND RESPONSIBILITIES:

• Establishing and leading a regional maintenance operation and team that could ultimately grow to a national maintenance operation and team.
• Establishing Preventative Maintenance (PM) Tasks/Schedules per location/market.
• Incorporate Reactive program that complements PM program.
• Implementing CMMS technology.
• Hiring, onboarding, and training maintenance professionals.
• Coordination of route schedules.
• Establishing safety programs.
• Provide technical leadership and support to key internal stakeholders.
• Work with Operators to determine unique needs for each location.
• Support parts, supplies & material purchasing program.
• Support monthly invoicing process.
• Support Fleet Management program.

SKILLS, EDUCATION AND EXPERIENCE:

• Bachelor’s or Associates degree preferred (Business, Architecture, Construction or Technical Trade) or equivalent work experience.
• Certification/Experience in MEP; MEP Subject Matter Expert, CEFESA Master Technician.
• Strong Commercial Kitchen Equipment knowledge.
• Minimum of 5+ years of related trade experience in service work for kitchen equipment, construction, and/or facilities management.
• Solid mechanical aptitude, troubleshooting skills, and working knowledge of appropriate tools, gauges, meters, etc. in the execution of work required.
• Ability to read diagrams and schematics.
• EPA Universal Certification (Hydrocarbon Refrigerant Certification a plus HC “A3” & HFO “A2L”).
• State Issued Electrical and/or HVAC Licensed not required, but highly valued.
• Proven experience in leadership role(s).
• Excellent oral and written communication skills.
• Good computer skills in Microsoft Word, Excel.
• Ability to take initiative and recognize a need to act without prompting from supervisor.
• Unwavering Positive Service Attitude with the ability to maintain a friendly, helpful attitude, and demonstrate empathy to CFA Operators.
• Strong Written and Verbal Communication skills.
• Ability to travel – 30%.

COMPENSATION AND BENEFITS

Competitive compensation and benefits including, but not limited to, a full range of health care benefits, paid time off, and 401K, are available.

Colliers International provides equal employment opportunity to all persons. No employee or applicant for employment will be discriminated against based on race, color, religion, sex (including pregnancy), or national origin, genetics, disability, veteran status or any other characteristic protected by law.

Applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visas.

Direct applicants only please, no agencies.

Colliers respects diversity and is an equal opportunity employer. No employee or applicant for employment will be discriminated against on the basis of any actual or perceived membership in any protected category including race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

About Us

We are enterprising.

Our expert advice to property occupiers, owners and investors leads the industry into the future. We invest in relationships to create enduring value. What sets us apart is not what we do, but how we do it. Our people are passionate, take personal responsibility and always do what’s right for our clients, people and communities. We attract and develop industry leaders, empowering them to think and act differently to drive exceptional results. What’s more, our global reach maximizes the potential of property, wherever our clients do business. At Colliers, we accelerate success.