Field Service Technician Apprentice

DistributionNOW; Odessa (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive Salary + bonus

401(k) / Retirement savings

Comprehensive Benefits (medical,Dental

Vision, life and disability coverage

Career growth opportunities

Friendly work environment

Paid vacation/holidays

Job summary

DistributionNOW is seeking a Field Service Technician to provide on-site support, install, repair and maintain equipment, and document service reports. You will troubleshoot issues, collaborate with the technical team, and ensure safety protocols on customer sites.

The role requires a high school diploma or equivalent, strong communication skills, and the ability to follow directions and adapt to flexible shifts. Familiarity with mobile tools and a customer-focused mindset will help you succeed.

Qualifications

• High School diploma or equivalent.
• Excellent interpersonal and written/oral communication.
• Ability to troubleshoot and service technical equipment.
• Willingness to work flexible shifts.

Responsibilities

• Provide service and customer support during field visits or dispatches.
• Tie workflow to schedule.
• Manage all on site installation, repair, maintenance, and test tasks.
• Diagnose errors or technical problems and determine proper solutions on equipment.
• Produce timely and detailed service reports.
• Document processes.
• Operate vehicle in a safe manner and use field automation systems.
• Follow all company’s field procedures and protocols.
• Cooperate with technical team and share information across the organization.
• Comprehend customer requirements and make appropriate recommendations/briefings within capabilities.
• Build positive relationship with customers.

Skills

Interpersonal skills

Written and oral communication

Troubleshooting

Problem solving

Adaptability

Education

High school diploma or equivalent

Job description

DistributionNOW is seeking a Field Service Technician to provide on-site support, install, repair and maintain equipment, and document service reports. You will troubleshoot issues, collaborate with the technical team, and ensure safety protocols on customer sites.

The role requires a high school diploma or equivalent, strong communication skills, and the ability to follow directions and adapt to flexible shifts. Familiarity with mobile tools and a customer-focused mindset will help you succeed.