Field Service Technician, Agricultural Equipment Diagnostics

Greenway Equipment; Elaine (AR); On-site; USD 42,000 - 60,000; Full time

Job summary

Greenway Equipment in Elaine, AR is seeking a Service Technician to independently diagnose, service, and repair John Deere equipment and outdoor power equipment. You will perform field and shop tasks, document work, and ensure safety and quality.

You will mentor apprentices, stay current with technology, and deliver exceptional customer experiences while supporting our customers and dealership team.

Qualifications

• Basic understanding of mechanical, electrical, and hydraulic systems used in John Deere equipment.
• Experience with tools and following Technical Manual procedures.
• Ability to diagnose technical issues.
• Experience with Service Advisor or equivalent diagnostic tools.
• Positive attitude and a desire to deliver an exceptional customer experience.
• Excellent skills in operating vehicles and equipment used for diagnostics.
• High School Diploma, GED, or equivalent experience.
• Ability to work extended hours and weekends.

Responsibilities

• Performs diagnostics and repairs on John Deere equipment.
• Performs repairs in the field as required.
• Develop a thorough understanding of all technology offerings.
• Accountable for billable time and thorough documentation of diagnostics and repairs performed on repair orders.
• Participate in Training programs required by Greenway Equipment to develop and advance skills and knowledge.
• Follows all safety rules and regulations in performing work assignments.
• Prepares all reports and forms required in conjunction with work assignments.
• Will maintain current product knowledge of John Deere and competitive products.
• Maintains condition of vehicles, inventory, tools and equipment.
• Mentors Service Technician Apprentices and junior Service Technicians.

Skills

Diagnostics

Mechanical skills

Electrical systems

Hydraulic systems

Service Advisor

Customer service

Weekend work

Positive attitude

Education

High School Diploma

GED

Equivalent experience

Tools

Service Advisor

Diagnostic tools

John Deere manuals

Job description

Greenway Equipment in Elaine, AR is seeking a Service Technician to independently diagnose, service, and repair John Deere equipment and outdoor power equipment. You will perform field and shop tasks, document work, and ensure safety and quality.

You will mentor apprentices, stay current with technology, and deliver exceptional customer experiences while supporting our customers and dealership team.