Field Service Technician – Agricultural Equipment

Greenway Equipment; Malden (MO); On-site; USD 45,000 - 65,000; Full time

Job summary

Greenway Equipment seeks a Service Technician to diagnose, service, and repair agricultural and outdoor power equipment, primarily John Deere. The role includes field service, maintaining tools, and documenting work orders for quality customer outcomes.

You will stay current on John Deere tech and competitive products while supporting training programs and safety requirements. This position emphasizes customer experience and teamwork.

Qualifications

• Basic understanding of mechanical, electrical, and hydraulic systems used in John Deere equipment.
• Experience with special tools and following Technical Manual procedures.
• Ability to diagnose technical issues.
• Experience with computer functions such as Service Advisor or equivalent diagnostic tools.
• Positive attitude and a desire to deliver an exceptional customer experience.
• Excellent skills in operating vehicles and equipment used for diagnostics.
• High School Diploma, GED, or equivalent experience.
• Ability to work extended hours and weekends.

Responsibilities

• Performs diagnostics and repairs on John Deere equipment.
• Performs repairs in the field as required.
• Develop a thorough understanding of all technology offerings.
• Accountable for billable time and thorough documentation of diagnostics and repairs performed on repair orders.
• Participate in Training programs required by Greenway Equipment to develop and advance skills and knowledge.
• Follows all safety rules and regulations in performing work assignments.
• Prepares all reports and forms required in conjunction with work assignments.
• Will maintain current product knowledge of John Deere and competitive products.
• Maintains condition of vehicles, inventory, tools and equipment.
• Mentors Service Technician Apprentices and junior Service Technicians.

Skills

Mechanical systems

Electrical systems

Hydraulic systems

Diagnose issues

Customer service

Flexible hours

Education

High School Diploma or GED

Tools

Service Advisor

Job description

Greenway Equipment seeks a Service Technician to diagnose, service, and repair agricultural and outdoor power equipment, primarily John Deere. The role includes field service, maintaining tools, and documenting work orders for quality customer outcomes.

You will stay current on John Deere tech and competitive products while supporting training programs and safety requirements. This position emphasizes customer experience and teamwork.