Field Service Technician A

Hitachi Energy; Massachusetts; On-site; USD 50,000 - 90,000; Full time

Job summary

An innovative firm is seeking a Field Service Technician to join their dynamic team. In this role, you will be pivotal in providing technical support for transformer services, ensuring operational efficiency, and fostering strong customer relationships. You'll lead a team of technicians on various projects, from installation to testing, while promoting a safety-first approach. This position offers a unique opportunity to grow with a global leader in energy solutions and make a significant impact in the field of sustainability. If you're passionate about technology and eager to advance your career, this role is perfect for you.

Benefits

Continuous Learning Opportunities

Diverse and Inclusive Workplace

Career Development Programs

Qualifications

• 3+ years of experience in transformer field service operations.
• Knowledge of transformer installation and assembly.

Responsibilities

• Lead crews to complete transformer projects safely and efficiently.
• Manage installation, repair, and testing of transformers.

Skills

Transformer Field Service Operations

Electrical Testing

Project Management

Safety Compliance

Customer Communication

Education

Associate’s Degree

High School Diploma/GED

Tools

Load Tap Changer (LTC)

Welding Equipment

Job description

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The Opportunity

Are you ready to power up your career with Hitachi Energy? Join our dynamic team as a Field Service Technician, where you'll be at the forefront of innovation and sustainability. In this role, you'll provide technical support for Transformer Service, part of our US Services HUB. Reporting to the Regional Field Operation Manager, you'll leverage your hands-on experience and deep understanding of customer needs to build strong relationships and uncover new business opportunities. This is your chance to make a significant impact in one of our fastest-growing areas, driving operational efficiency and life-cycle management. If you're passionate about making a difference and eager to grow with a global leader in energy solutions, this is the perfect opportunity for you!

How You'll Make An Impact

1. Lead and work alongside crews ranging from 2 to 8+ technicians to complete assigned projects.
2. Manage projects including installation, repair, testing, maintenance, relocation, scrap, inspection, and retrofit of transformers with high-side voltages ranging from 4160V to 765kV.
3. Act as the onsite point of contact for customers and subcontractors during project execution.
4. Strategically assign tasks to crew members to minimize cost and project duration, considering crew skillsets, site conditions, and weather forecasts.
5. Proactively identify and report project nonconformances to Project Management and Engineering for timely resolution.
6. Perform electrical testing of transformers and reactors, including bushing power factor & capacitance, core megger, CT ratio & polarity, TTR, winding resistance, insulation power factor, insulation resistance, excitation, SFRA, DFR, leakage reactance, and control cabinet functional checks.
7. Provide input and expertise during the project-planning phase regarding project schedule and manpower requirements.
8. Practice and promote a safety-first approach, maintaining compliance with all Hitachi Energy and customer EHS requirements.

Your Background

• Associate’s Degree and 3 years of professional work experience or High School Diploma/GED and 5 years of professional work experience.
• Thorough knowledge of transformer field service operations and transformer field testing.
• Knowledgeable and fully fluent in transformer installation and assembly, vacuum and oil processing, shell and/or core form transformer designs, and components internal to the transformer.
• Proficiency with Load Tap Changer (LTC) maintenance and repair is a plus.
• Experience welding above and below oil on transformer tanks is a plus.
• Possession of a Class A CDL is a plus.
• Must have a valid driver’s license and ability to travel up to 85%.
• Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.

More About Us

• At Hitachi Energy, we are committed to fostering a diverse and inclusive workplace where every team member can thrive.
• We offer opportunities for continuous learning and career development, empowering you to grow with us.
• Join us in our mission to create a sustainable energy future and make a real difference in the world.

Ready to energize your career? Apply now and become a part of our innovative team at Hitachi Energy!