Field Service Technician

Med Water Systems; Woods Cross (UT); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

401(k)

Health insurance

Health savings account

Life insurance

Paid time off

Vision insurance

Employee assistance program

Job summary

Med Water Systems in Woods Cross, UT, is seeking a Field Service Technician to install, service, and support ultra-pure water systems in hospitals and laboratories nationwide.

This on-site role requires hands-on problem solving, reliability during frequent travel, and clear communication with customers, along with training on system operation and maintenance.

Qualifications

• High School Diploma or Equivalent is required.
• At least 1 year of equipment repair/maintenance experience in HVAC, plumbing, electrical, automotive, or related trades.
• At least 1 year of customer-facing experience in field service.
• Strong mechanical aptitude and hands-on abilities.

Responsibilities

• Work directly in healthcare environments and with lab staff.
• Travel nationwide up to 75% to customer sites.
• Install, service, and troubleshoot mechanical and electrical components.
• Document service work accurately in CRM systems.
• Train customers on system operation and maintenance.
• Participate in rotating on-call schedule.

Skills

Technical aptitude

Problem solving

Travel readiness

Customer-facing communication

Education

High School Diploma or equivalent

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Field Service Technician

Woods Cross, UT, US

Overview

Med Water Systems is a specialized medical systems manufacturer providing ultra-pure water purification solutions to medical laboratories and healthcare facilities. Our systems support critical laboratory and sterile processing operations and help healthcare organizations maintain reliable water systems. We are looking for Field Service Technicians to join our growing team in Woods Cross, Utah!

Relocation - None

Position Summary

Responsible for installing, servicing, and supporting ultra-pure water systems used in hospitals and laboratories nationwide. This is a high-visibility, client-facing role where professionalism, accountability, and clear communication are just as important as technical ability. Ideal for candidates who enjoy hands-on work, solving problems in the field, and being trusted to represent your company well.

Primary Responsibilities

• Work directly in healthcare environments
• Interact with lab staff, technicians, and facility teams
• Represent Med Water Systems on-site
• Communicate clearly, professionally, and confidently
• Travel nationwide (up to 75%) to customer sites
• Install, service, and troubleshoot mechanical and electrical system components
• Diagnose issues and complete repairs with minimal oversight
• Build and prepare systems in the shop during non-travel periods
• Document service work accurately in CRM systems
• Train customers on system operation and maintenance
• Participate in a rotating on-call schedule

Requirements

Education & Experience

• High School Diploma or Equivalent required.
• Minimum one (1) year of equipment repair/maintenance experience in one or more of the following: HVAC, plumbing, electrical, automotive or diesel repair, equipment service or installation, construction or mechanical trades.
• Minimum one (1) year of experience working with customers in a service or client-facing role, working independently in the field or at customer sites, explaining technical issues to customers required.
• Strong mechanical aptitude and hands-on experience.

Skills & Attributes

• Technical skill and professional presence.
• Ability to troubleshoot and solve problems independently.
• Ability to stay organized and reliable while traveling.
• Comfortable working in hospitals, labs, and technical environments.

Licenses & Certifications

• Valid driver’s license, acceptable driving record, and acceptable automobile coverage.
• Travel local or national up to 75% of the time.
• On call responsibilities include after hours, weekend and holidays.
• Frequently required to stand and sit for long periods of time; talk or hear; repetitive motions with hands, fingers, and wrists.
• Regularly required to push, pull, bend, stoop, and reach; lift up to 50 pounds.
• Specific vision abilities required for this position include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• 401(k)
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Med Water Systems is an Equal Opportunity Employer