Water Treatment Field Service / Install Technician

Culligan; Green Bay (WI); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

Job summary

Culligan is seeking a Water Treatment Equipment Field Service Technician & Installer to maintain, troubleshoot, repair, and install water treatment systems at customer sites throughout Wisconsin. You will travel to client locations, perform startups, routine inspections, and proactive maintenance while documenting service activity and system performance.

The role requires strong technical troubleshooting, ability to read manuals, safe work practices, and availability for emergency on-call

Qualifications

• Experience working with water treatment systems or related equipment in field service is a plus.
• Strong technical skills with troubleshooting and diagnosing equipment.
• Ability to read service manuals and perform repairs.
• Excellent problem-solving and proactive maintenance skills.
• 20-point equipment inspections are performed.
• Valid driver's license with clean record and willingness to travel to customer sites.
• Physical ability to lift, haul, bend and stand for extended periods.
• Clear communication with clients and team members.

Responsibilities

• Install, startup, maintain, and troubleshoot water treatment equipment at customer sites.
• Perform routine inspections to ensure systems function optimally and identify issues early.
• Use diagnostic tools to test electrical components and verify integrity.
• Diagnose malfunctions and implement effective repairs promptly.
• Maintain detailed service records (inspections, repairs, performance data).
• Explain system status and recommended improvements to clients.
• Follow safety protocols during all service activities.
• Collaborate with team to optimize service delivery and share insights.
• Be available for emergency after-hours service rotation.

Job description

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance

Are you passionate about water quality and eager to make a tangible difference in communities? As a Water Treatment Equipment Field Service Technician & Installer, you will be the driving force behind maintaining, troubleshooting, repairing and installing water treatment systems on-site at customer locations. Your energetic approach will ensure that water treatment equipment operates efficiently, delivering safe and clean water. This role offers an exciting opportunity to work hands‑on with advanced water treatment technology, providing essential services that safeguard public health and environmental standards.

Responsibilities

• Perform installation, startup, maintenance, and troubleshooting of various water treatment equipment at customer sites.
• Conduct routine inspections to ensure systems are functioning optimally and identify potential issues before they escalated.
• Use diagnostic tools such as ohmmeters to test electrical components and verify system integrity.
• Diagnose system malfunctions accurately and implement effective repair solutions promptly.
• Maintain detailed service records, including inspection reports, repair logs, and system performance data.
• Communicate clearly with clients to explain system status, maintenance procedures, and recommended improvements.
• Follow safety protocols diligently during all service activities to ensure a secure working environment.
• Collaborate with team members and supervisors to optimize service delivery and share technical insights.
• Be able to be on a emergency service call rotation schedule to respond to afterhours service requests.

Requirements

• Proven experience working with water treatment systems or related equipment in a field service capacity is a plus.
• Strong technical skills with the ability to troubleshoot and diagnosis various issues with equipment to begin necessary repairs.
• Ability to read service manuals to perform necessary repairs
• Excellent problem-solving skills combined with a proactive attitude toward maintenance tasks.
• Perform 20 pt. equipment inspections
• Valid driver's license with a clean driving record; willingness to travel frequently to customer sites.
• Physical ability to perform manual tasks including lifting, hauling equipment up and downstairs, bending, and standing for extended periods.
• Clear communication skills to interact professionally with clients and team members.

Nice-to-Have Skills:

• Water treatment equipment knowledge
• Previous field appliance repair and maintenance
• Knowledge of basic plumbing fittings
• Knowledge of basic plumbing
• Restricted Plumbers License or able to begin the process to obtain your license within the first year of employment