Field Service Technician

AmeriWater; United States; On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

401(k)

Health insurance

Vision insurance

Life insurance

Paid time off

Job summary

A leading water purification company is seeking a Service Technician to handle field service repairs and installations of water treatment equipment. This role requires significant travel and offers remote work flexibility. Ideal candidates should have a strong background in ultrapure water systems and solid technical skills. The company provides a comprehensive benefits package including health insurance, 401(k), and paid time off.

Qualifications

• Two years of experience in ultrapure or industrial water treatment industry.
• Hands-on experience with water system components such as reverse osmosis and deionization.

Responsibilities

• Perform field service repairs and installation of ultrapure water treatment equipment.
• Provide technical phone support to customers.
• Deliver professional customer service to internal and external clients.

Skills

Knowledge of water quality standards such as AAMI, USP, ASTM, ISO

Troubleshooting and problem-solving

Proficiency with Microsoft Office (Word, Excel, Outlook)

Mechanical skills with use of hand and power tools

Basic electrical and mechanical troubleshooting skills

Education

High School Diploma or Equivalent

Associate or technical trade school

Tools

ERP systems

Job description

AmeriWater is a long-established industry leader in the design, manufacture, installation and supply of water purification systems and services for dialysis, industrial and healthcare applications. We are based in Dayton, Ohio and looking for a Service Technician to service our growing customer base in the Southwest Region, US.

Remote Role, Preferred Location: Phoenix, Arizona area

Relocation Package: None

Position Summary

Responsible for field service repairs and installation of water treatment equipment. Provide technical phone support on water system components to customers.

Primary Responsibilities

• Perform field service repairs, emergency repairs, preventative maintenance, and installation of ultrapure water treatment equipment.
• Local or national travel up to 80-90% of the time, depending on territory and customer needs.
• When field service is not required, provide technical phone support on water system components to customers.
• Provide responsive, efficient, and professional customer service to internal and external customers.
• Follow all safety and ergonomic programs and guidelines.

Requirements

Education & Experience

• High School Diploma or Equivalent required.
• Associate or technical trade school preferred.
• Minimum two (2) years of experience working in ultrapure or industrial water treatment industry.
• Hands‑on experience with components that make up a water system such as pretreatment (water softeners, carbon filters), reverse osmosis, distribution pumps and deionization.

Skills & Attributes

• Knowledge of water quality standards such as AAMI, USP, ASTM, ISO.
• Knowledge of plumbing, pumps, valves, controls and instrumentation (PLC, HMI).
• Working knowledge of system disinfection processes (chemical, heat, ozone).
• Ability to read and interpret technical manuals, piping, and electrical schematic drawings.
• Mechanical skills with use of hand and power tools.
• Strong troubleshooting, problem solving, verbal and written communication skills, attention to detail, and ability to multitask effectively.
• Proficiency with Microsoft Office (Word, Excel, Outlook); experience with ERP systems.
• Basic electrical and mechanical troubleshooting skills.

Licenses & Certifications

• Valid driver’s license, acceptable driving record, and acceptable automobile insurance coverage.
• Industry certifications (WQA, AAMI) preferred.
• Reliable transportation to customer locations.
• Remote work setting with travel required - ground or air travel.
• On call responsibilities to include after hours, weekend, and holidays.
• Travel local or national up to 80-90% of the time, depending on territory and customer needs.
• Regular exposure to a manufacturing environment including noise, machinery, and varying temperatures.

Benefits

• 401(k)
• 401(k) matching
• Health insurance
• Vision insurance
• Employee assistance program
• Life insurance
• Short-term and Long-term Disability
• Paid time off

AmeriWater is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. AmeriWater is an E-Verify Program participant.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Information Technology

Industries

• Hospitals and Health Care