Field Service Technician

Riekes Equipment Company; West Fargo, Northern (ND, KY); Hybrid; USD 34,000 - 55,000; Full time

Benefits offered by this job

401(k) with match

Health, dental & vision insurance

FSA

Life insurance

Paid time off

Tuition reimbursement

Employee assistance program

Tool & boot reimbursement

Job summary

Riekes Equipment Company is seeking a Field Service Technician to diagnose, troubleshoot, and repair forklifts, pallet jacks, dock equipment, aerial lifts, and other industrial equipment in the field. You will identify items needing repair and provide exceptional customer service while working safely and adhering to company procedures.

The role offers a Monday–Friday schedule with on-call duties and a comprehensive benefits package, growth opportunities, and ongoing training within a supportive

Qualifications

• Three or more years of mechanical and electrical troubleshooting and repair experience required.
• Must be able to read and understand wiring diagrams.
• Strong communication skills; fluent in English; bilingual a plus.

Responsibilities

• Diagnose, troubleshoot, and repair forklifts, pallet jacks, dock equipment, aerial lifts, compactors, and other industrial equipment.
• Identify and recommend items in need of repair.
• Provide superior customer service.
• Work safely, following all safety policies and procedures.
• All other duties as assigned.

Skills

Mechanical troubleshooting

Electrical troubleshooting

Reading wiring diagrams

Strong communication

Fluent English

Driver's license

Hand tools

Tools

Diagnostic tools

Job description

Description

Build a Career. Not Just a Job.

At Riekes Equipment, you won’t just fix equipment - you’ll keep businesses moving. For nearly 90 years, we’ve helped companies across the Midwest operate smarter and more efficiently through forklifts, automation, and complete warehouse solutions. Our technicians are the backbone of that success.

If you take pride in solving problems, working with your hands, and seeing the direct impact of your work every day, this is the opportunity for you.

Why Technicians Choose Riekes

• No weekends – Monday–Friday schedule
• Competitive pay – $25–$40/hour based on experience
• Companywide bonus program
• Stable company with 90 years of success
• Career advancement opportunities
• Ongoing training & professional development
• Supportive, team-oriented culture

We invest in your growth - whether that means expanding your technical skills, advancing roles, or continuing your education.

Field Service Technician Duties:

As a Field Service Technician, you’ll be trusted to keep essential equipment running safely and efficiently. Your work directly impacts our customers’ productivity.

• Diagnose, troubleshoot, and repair forklifts, pallet jacks, dock equipment, aerial lifts, compactors, and other industrial equipment
• Identify and recommend items in need of repair.
• Provide superior customer service.
• Work safely, following all safety policies and procedures.
• All other duties as assigned.

This role offers variety, independence, and the satisfaction of solving mechanical and electrical challenges every day.

Benefits That Matter:

We offer a comprehensive benefits package designed to support you and your family:

• 401(k) with company match
• Health, dental & vision insurance
• Flexible spending account (FSA)
• Life insurance & short-term disability
• Paid time off
• Tuition reimbursement
• Employee assistance program
• Tool & boot reimbursement program

Requirements

Field Service Technician Requirements:

• Three or more years’ experience of mechanical and electrical troubleshooting and repair is required. Previous experience diagnosing and repairing in the Material Handling, Automotive, Heavy Machinery, or Diesel industries is strongly preferred.
• Must be able to work one (1) week on-call every two (2) to four (4) months.
• Must be able to read and understand wiring and hydraulic diagrams.
• Strong communication skills required. Must be fluent in English. Bilingual skills are a plus.
• Competently use mobile phone and personal computer
• Personal hand tools
• Valid Driver's License without recent major violations.
• Ability to pass a pre-employment drug screen and background check

If you’re ready to join a respected, growing company where your skills are valued and your work makes a difference every single day - we want to talk to you.