Field Service Technician

Delta Star Inc.; United States; Remote; USD 45,000 - 85,000; Full time

Job summary

An established industry player is seeking a dedicated Field Service Technician to join their team. In this role, you will be at the forefront of transformer servicing, working on complex projects that ensure the reliability of power solutions across North America. With a focus on hands-on assembly and maintenance, you'll collaborate with experienced technicians to tackle challenges in various outdoor settings. This position offers a unique opportunity to grow your skills in a dynamic environment while contributing to essential infrastructure projects. If you're passionate about electrical systems and enjoy working in a team-oriented atmosphere, this is the perfect role for you!

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401K

Life Insurance

Disability Insurance

Paid Time Off

Floating Holidays

Sick Pay

Qualifications

• Minimum 3 years of experience servicing transformers in the field.
• Must complete OSHA 30 and First Aid training within 3 months.

Responsibilities

• Perform assembly, repairs, and maintenance on transformers under guidance.
• Support team during maintenance services ensuring safety and quality.

Skills

Transformer servicing

Mechanical assembly

Electrical assembly

Safety awareness

Customer communication

Problem-solving

Oil processing

Education

Associate's or Bachelor's degree in engineering or technical field

Tools

Oil processor

Testing equipment

Job description

At Delta Star, growth meets innovation as we supply one of life's most basic needs - electricity! From being part of the first and largest electrification projects, to now being core to our nation's grid and infrastructure, we are the largest American-owned manufacturer of medium power transformers in North America and the premier manufacturer of mobile transformer substations.

Full Time, Salary Position

Company Info

Delta Star provides power solutions for utilities across North America. This includes the manufacturing of medium-power transformers, mobile transformers, mobile electrical substations, trailers, and unitized substations. We offer power transformers for utility applications including power and distribution, transmission voltages, system ties, and automatic voltage regulations, as well as industrial applications. Delta Star also provides comprehensive engineering, testing, maintenance services, and parts for any transformer manufacturer through our Field Service business unit, ensuring our customer's transformers and mobiles maintain peak performance.

Purpose

The job duties will include assisting with moderate to complex projects as a part of a crew in the assembly, vacuum oil fill, testing, maintenance, and/or repair of power transformers for any original equipment manufacturer (OEM) brands under the guidance of our Lead or Senior Field Service Technicians. Equipment size voltages can range from 480V up to 800kV. The primary work setting will be outdoors and will be accomplished during all climatic conditions. Tasks may require moderate to heavy amounts of physical effort and an understanding that electrical hazards may exist. Attention to safety is required.

Main Responsibilities

• Perform hands-on assembly, repairs, and maintenance to transformers and our service equipment under the guidance of the senior and or lead field service technicians. This would include mechanical and electrical connections on or inside the transformer.
• Proactively support the team during maintenance services so that all tasks are completed safely, timely, and with the utmost quality.
• Operate the oil processor and make standard transformer test connections under the guidance of our senior and or lead field service technicians.
• Assist other technicians with general equipment maintenance and restocking supplies.
• Review project itinerary, work scope, and drawings prior to arriving onsite for a clear understanding of the requirements. Maintain your bi-monthly timesheets and weekly expense reports for a timely submittal.

Responsibilities & Duties

• Vacuum Processor Knowledge: Confident in their understanding of how oil processors function and is able to complete vacuum logs, circulate oil, process oil, and drain/fill a unit.
• Assembly: Able to complete the mechanical and electrical assembly/connections specified by engineering drawings, work instructions, and procedures. Able to perform common transformer services such as gasket replacements, oil processing, drains, relocations, retro fills, and internal inspections.
• Warranty work: Capable of performing product and field warranty work and is able to identify/troubleshoot issues unsupervised (leaks, replacing gauges, radiators, current transformers, etc.).
• Technical Assistance: Capable of supervising a customer installation, by correctly answering customer/3rd party questions, through effective communication skills. This includes being proficient with installs, testing, and oil processing, but can sometimes include uncommon work like mobile units, LTC work, conservator units, etc.
• Testing: Able to perform DSFS standard field testing of a transformer, including but not limited to testing: Insulation resistance, overall power factor, bushing power factor C1 & C2, hot collar, excitation, surge arrester, insulating oil tests, and confirmation of basic controls operation (fans/LTC/nitrogen system).
• Assembly Component Knowledge: Identification of components and implementation of proper tools, identification of loose parts, ability to crosscheck shipping manifest and work scope to know what is missing from a transformer.
• LTC Component knowledge: Comprehension of the makeup and operation of different models of load tap changers, familiarity of common LTC issues and respective solutions, familiarity of LTC operations - oil handling - leak rectification - equalization - etc., general understanding of LTC controls.

Education & Experience

• Must have a minimum of 3 years of experience in servicing transformers in the field. Associates or Bachelor's degree in engineering or technical field is preferred and can be substituted for years of experience. Alternatively, a special combination of education, experience, and/or demonstrated accomplishments can be evaluated and accepted at the discretion of Delta Star Field Service management.
• Class A driver's license with air brake endorsement is preferred but a valid driver's license and DOT medical card is required.
• Must complete OSHA 30, OSHA 1910.269, and First Aid/CPR/AED training within the first 3 months of hire.

Knowledge, Skills & Abilities

• Must be computer literate and continually display professionalism.
• Must have a positive attitude, strong work ethic, and the desire to learn new skills.

Travel Requirements

• Must be willing to travel approximately 80% of the time or based on customer/market demand.
• Willing to travel to work locations in any manner necessary to complete the project (drive/fly). Willing to work at assigned times for long/unexpected durations, shows willingness to work a full schedule, and is comfortable/safe working in less-than-desirable job site conditions (I.E. cold/hot/precipitation/live substations/unknown transformers, etc.).

Benefits

Medical, Dental, Vision, 401K, ESOP, Life and Disability Insurance, Paid Time Off, Floating Holidays, and Sick Pay

AAP/EEO STATEMENT Delta Star is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

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