Electromechanical Field Service Technician

Pregis; Cherry Hill Township (NJ); Remote; USD 60,000 - 71,000; Full time

Job summary

A leading company in the packaging sector is seeking an Electromechanical Field Service Technician. This role involves installation, maintenance, and management of Pregis Packaging equipment, including in-field support and customer training. Candidates should have strong mechanical assembly skills, excellent communication abilities, and a clean driving record. The position offers a fully remote working environment with daily travel to customer sites.

Benefits

Medical insurance

Vision insurance

401(k)

Paid paternity leave

Paid maternity leave

Tuition assistance

Qualifications

• At least 5 years of related experience and/or training preferred.
• Ability to read blueprints/manuals/electrical schematics.
• Ability to lift or move up to 50 lbs.

Responsibilities

• Deliver in-field support and optimize material delivery systems.
• Implement preventive maintenance schedules and track equipment.
• Conduct hands-on demonstrations and troubleshoot machinery issues.

Skills

Mechanical assembly skills

Mechanical troubleshooting

Communication skills

Time management

Education

Associate's degree or equivalent from a 2-year college

Tools

Microsoft Office applications

Job description

Electromechanical Field Service Technician

Electromechanical Field Service Technician

4 days ago Be among the first 25 applicants

Reporting to the Field Services Manager, the Field Service Technician’s primary function is the installation, repair, maintenance and management of both Pregis Packaging and Sharp Systems/Equipment, with predominate focus on Pregis Packaging equipment. In addition to assisting with the equipment needs of their customers, it is the responsibility of Pregis Field Service Technicians to effectively communicate with Pregis Systems Administrators, Regional and Account Managers, and customers about technical and non-technical information regarding their equipment.

Job Location

Fully remote and based out of your assigned Territory or Regional area. Daily local travel Monday to Friday to customer sites. Overtime as required.

Job Responsibilities

• Deliver in-field support and optimize material delivery systems.
• Implement comprehensive preventive maintenance schedules, including machine tracking and monitoring of equipment and material utilization.
• Conduct hands-on demonstrations of Pregis systems and delivered end-user training on operational procedures and preventative maintenance.
• Troubleshot film, consumable, and machinery issues while generating detailed quality control reports.
• Ensure timely and thorough completion of all service-related documentation
• Perform thorough system inspections and advises clients on proactive measures to reduce unplanned outages and maintain workflow continuity.
• Functions as the primary technical resource for assigned products, providing expert-level troubleshooting and maintaining up-to-date knowledge of product operations and applications.
• Maintains accuracy and completeness in the preparation of all required documentation.
• Maintains inventory control for parts and tools and ensures thorough documentation and reporting of completed service work.
• Executes debugging and correction of operating procedures and mentors others in troubleshooting methodologies.
• Coordinates and facilitates field testing of new products, updates, and change orders, analyzing equipment performance and delivering comprehensive reports and documentation.
• Maintains precise and current records for all co-managed parts and tool inventories.
• Consistently adheres to full compliance with established financial and operational policies and procedures.
• Available to travel upon request to provide support at other service locations across North America.
• Supports and develops Field Services staff through problem-solving collaboration and may oversee assigned customer or account portfolios.

Experience and Skills

• Associate’s degree or equivalent from 2-year college (preferred)
• At least 5 years of related experience and/or training (preferred)
• Mechanical assembly skills and ability to read blueprints/manuals/electrical schematics
• Strong mechanical troubleshooting, calibration, and maintenance skills and some electrical aptitude
• Excellent communication skills paired with the ability to effectively engage with both internal and external customers at all levels
• Ability to work successfully with little to no direct supervision
• Effective time management and cost control skills
• A clean driving record is required (company car is provided)
• Availability to travel daily Monday to Friday within an assigned territory
• Ability to occasionally lift or move up to 50 lbs
• Familiarity with Microsoft Office applications.
• Walking extended distances
• Standing for extended times up to 75% of the day
• This role requires up to 50% travel

Our Growth Culture

We thrive in an open transparent environment where we constantly challenge our team members to share their diversity of thought by incorporating round table discussions, regular 1.1’s and maintaining a collaborative environment.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Industries

  Packaging and Containers Manufacturing, Manufacturing, and Industrial Machinery Manufacturing

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Paid paternity leave

Paid maternity leave

Tuition assistance

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