Field Service Technician

Jobtailor

Roswell (NM)

On-site

USD 42,000 - 65,000

Full time

2 days ago

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Job summary

Jobtailor in the United States is seeking a Field Service Technician to perform installation, maintenance, and service calls on electromechanical equipment, including self-checkout systems, within a defined territory.

You will be the first-line contact for customers, diagnose issues, perform preventive maintenance and system overhauls, and coordinate with service operations across territories. A valid driver's license, ability to travel, and flexible shifts are required.

Qualifications

Local candidate to specific geographic area.
Authorized to work in the US.
At least 18 years of age.
Valid driver's license with acceptable driving record.
Basic PC and electronic skills with hardware familiarity.
Ability to travel extensively within the assigned territory.
Willingness to rotate weekend shifts and flexible start times.
Ability to lift up to 75 lbs, with assistance up to 150 lbs.

Responsibilities

Perform customer installation, maintenance, and service calls promptly and effectively
Service electromechanical equipment such as self-checkout systems within an assigned territory
Perform maintenance, repair, preventive maintenance, and system overhauls
Act as a first-line response to customers
Communicate with customers to find the right solution
Organize and triage customer issues
Handle problems before they start
Service or replace networking equipment such as access points or switches
Work with service operations teachers, mentors, and coaches across territories

Skills

Electromechanical Equipment Service

Customer Communication

Preventive Maintenance

Networking Equipment

Valid Driver's License

Problem Solving

Tool Handling

PC Skills

Basic Electronic Skills

Customer Installation

System Overhauls

Tools

Self-Checkout Systems

Access Points

Switches

Scissor Lifts

Job description

Perform customer installation, maintenance, and service calls promptly and effectively
Service electromechanical equipment such as self-checkout systems within an assigned territory
Perform maintenance, repair, preventive maintenance, and system overhauls
Act as a first-line response to customers
Communicate with customers to find the right solution
Organize and triage customer issues
Handle problems before they start
Service or replace networking equipment such as access points or switches
Work with service operations teachers, mentors, and coaches across territories

Requirements

Local candidate to specific geographic area
Authorized to work in the US
At least 18 years of age
Have a valid driver’s license and driving record that satisfies NCR fleet requirements
PC skills, basic electronic skills, and some specific hardware and operating system familiarity
Ability to perform essential functions of the job with or without a reasonable accommodation
Prolonged travel with driving several hours per day
Rotating and weekend shifts
Flexible shift work, including morning, afternoon, and evening start times with some holidays
Ability to carry and lift tools, parts, and equipment weighing up to 75 lbs. without assistance and up to 150 lbs. with assistance
Ability to bend, squat, walk, stand, sit, reach, work with hands, and repetitively grasp and manipulate objects of varying size
Willingness to be trained on and operate small scale scissor lifts in retail environments
Offers of employment are conditional upon passage of screening criteria applicable to the job

Core Competencies

Demonstrates expertise in servicing electromechanical equipment, including self-checkout systems, while effectively communicating with customers to resolve issues. Capable of performing maintenance, repair, and preventive maintenance with a strong focus on customer satisfaction and operational efficiency.

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