Field Service Technician II

Jobtailor; Boston (MA); On-site; USD 60,000 - 80,000; Full time

Job summary

Jobtailor is seeking a field service technician to install, maintain, and service electromechanical equipment such as ATMs and self-checkout systems across a defined territory.

The role requires a local US candidate, a valid driver’s license, and flexibility for prolonged travel and weekend shifts. Preferred are certifications (A+, CompTIA, N+) and familiarity with servers and imaging software.

Qualifications

• Local candidate to specific geographic area.
• Authorized to work in the US.
• At least 19 years of age.
• Valid driver’s license and fleet requirements
• PC skills, basic electronic skills, and operating system familiarity
• Ability to perform essential functions of the job with or without a reasonable accommodation
• Prolonged travel with driving several hours per day
• Rotating and weekend shifts
• Carrying and lifting tools, parts, and equipment weighing up to 50 lbs. without assistance
• Bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size
• Familiarity with large servers, mainframe computers, and imaging software (preferred)
• A+ Certification, CompTIA, N+ Certification (preferred)
• One or more years of related experience (preferred)

Responsibilities

• Perform customer installation, maintenance, and service calls promptly and effectively.
• Service electromechanical equipment like ATMs and self-checkout systems within an assigned territory.
• Perform maintenance repair and system overhauls.
• Manage everything from network faults and traffic, to configuration, security, and remote system access.

Skills

PC skills

Electronic skills

OS familiarity

Large servers familiarity

Mainframe computers

Imaging software

Education

A+ Certification

CompTIA

N+ Certification

Job description

Responsibilities

• Perform customer installation, maintenance, and service calls promptly and effectively
• Service electromechanical equipment like ATMs and self-checkout systems within an assigned territory
• Perform maintenance repair and system overhauls
• Manage everything from network faults and traffic, to configuration, security, and remote system access

Requirements

• Local candidate to specific geographic area
• Authorized to work in the US
• At least 19 years of age
• Have a valid driver’s license and driving record that satisfies NCR Atleos fleet requirements
• PC skills, basic electronic skills, and operating system familiarity
• Ability to perform essential functions of the job with or without a reasonable accommodation
• Prolonged travel with driving several hours per day
• Rotating and weekend shifts
• Carrying and lifting tools, parts, and equipment weighing up to 50 lbs. without assistance
• Bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size
• Familiarity with large servers, mainframe computers, and imaging software (preferred)
• A+ Certification, CompTIA, N+ Certification (preferred)
• One or more years of related experience (preferred)

Core Competencies

Demonstrates expertise in servicing electromechanical equipment, including ATMs and self-checkout systems, while effectively managing network configurations and security. Proficient in performing maintenance repairs and system overhauls with a strong focus on customer service and operational efficiency.