Field Service Technician

Prevalent Group; Baltimore (MD); Remote; USD 70,000 - 80,000; Full time

Job summary

A leading company in the packaging industry is seeking a Field Service Technician to provide exceptional service and support to clients. This full-time role involves troubleshooting and repairing equipment, enhancing customer satisfaction, and requires prior experience with electro-mechanical systems. The position offers a competitive salary, generous benefits, and the opportunity to work with top manufacturers.

Benefits

Medical insurance

Vision insurance

401(k)

Paid maternity leave

Disability insurance

Company provided cell phone

Company provided laptop

Tools provided

Paid holidays

Personal time off

Qualifications

• Prior experience in diagnosing and repairing electro-mechanical equipment.
• Knowledge of schematics and multimeters.

Responsibilities

• Provide installation, repairs, and maintenance services at customer sites.
• Ensure machines operate at peak efficiency.

Skills

Electromechanical Skills

Equipment Repair

Troubleshooting

Customer Service

Job description

Prevalent Group Baltimore City County, MD

1 week ago Be among the first 25 applicants

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This range is provided by Prevalent Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$70,000.00/yr - $80,000.00/yr

Direct message the job poster from Prevalent Group

Packaging Recruiter - Talent Acquisition -Search Consultant -Placing talented sales & engineering professionals

Position

Field Service Technician – full-time/permanent position

• Remote position
• Military encouraged/ Veteran friendly

The Company

Global leader within the packaging industry designs and manufactures equipment to identify products, trace products, and protect company brands from counterfeiting. As a leading manufacturer of labeling, coding, and marking equipment, their products are utilized for printing logos, bar codes, lot codes, expiration dates, QR codes, etc., on consumer goods packaging.

The Environment

• You will be part of a dynamic team with incredible camaraderie where having fun is very important.
• As a Field Service Technician, you will work with diverse, world-class manufacturers, and you will see how a wide variety of products are made.

The Role

As a Field Service Technician (full-time/permanent position), you are the front line of customer interaction through delivering efficient field service support in your assigned territory. With advanced technical and product training, you will further contribute to the success of the company. In this entrepreneurial role, you operate from home and commute to some of the world’s largest manufacturing companies.

• Enhance customer satisfaction by providing exceptional customer service.
• Travel to customer sites and provide installation, repairs, preventative maintenance services, and training.
• Verify that machines are operating at peak efficiency through proper installation and/or setup and testing.
• Maintain a satisfactory parts inventory, requisitioning additional parts required to perform normal duties.

Qualifications

• Prior experience in diagnosing, troubleshooting, and repairing electro-mechanical equipment.
• Knowledge and experience reading schematics and utilizing multimeters.
• Previous military or transitioning veterans encouraged to apply.
• Prior Field Service Technician experience a plus
• Compensation $70,000-80,000 per year plus overtime
• Company provided cell phone, laptop and tools
• All travel expenses covered
• Generous paid holidays and personal time off
• Exceptional benefits including medical, dental, and vision insurance
• 401k with a company match

Keywords: Field Service Technician, Electronics, Electromechanical Skills, Equipment Repair, Schematics, Service Engineer, Maintenance, Technician, Military, Veteran, Navy, Air Force, Marine Corps, Army, Veterans encouraged

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Manufacturing

• Industries

  Automation Machinery Manufacturing, Packaging and Containers Manufacturing, and Machinery Manufacturing

Featured Benefits

Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Paid maternity leave

Disability insurance

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