Field Service Technician

Jobtailor; Phoenix (AZ); On-site; USD 45,000 - 65,000; Full time

Job summary

Jobtailor is seeking a Field Service Technician in Phoenix to install and configure software and hardware at customer sites, train end users, and contribute to revenue growth through billable services and commissions. You will deliver solutions both remotely and onsite, working independently to resolve issues while staying current with industry knowledge.

Applicants should have strong skills in DB/connectivity, networks, operating systems, software, and hardware, with a valid driver's license

Qualifications

• Understanding of DB connectivity and record set manipulation.
• Strong communication skills both oral and written.
• Understanding of network configuration, operating systems, software, and hardware.
• Ability to adapt to changing environment in the areas of products and technology, customer personalities and customer knowledge levels.
• Ability to analyze hardware and software problems.
• Willingness to submit to a pre-employment drug screen and criminal background check.
• The ability to perform frequent lifting and/or moving items up to 55lbs with or without accommodation.
• A valid driver's license with a clean driving record and reliable vehicle for daily travel to multiple customer locations with paid mileage — company car will be provided within the first year of employment.
• A requirement for being hired for this position is that you be fully vaccinated against COVID-19

Responsibilities

• Install and configure software applications and hardware peripherals at customer sites
• Provide end-user training and create job aides for client administrators/operators
• Contribute to revenue growth through sales leads and billable professional services — earn commissions on supplies and/or services you sell
• Deliver solutions remotely and onsite
• Work independently and make decisions free from immediate direction of management
• Stay up to date on Pitney Bowes industry knowledge

Skills

DB connectivity

Record set manipulation

Communication skills

Network configuration

Operating systems

Software knowledge

Hardware knowledge

Adaptability

Problem analysis

Driver's license

COVID-19 vaccination

Job description

Responsibilities

• Install and configure software applications and hardware peripherals at customer sites
• Provide end-user training and create job aides for client administrators/operators
• Contribute to revenue growth through sales leads and billable professional services — earn commissions on supplies and/or services you sell
• Deliver solutions remotely and onsite
• Work independently and make decisions free from immediate direction of management
• Stay up to date on Pitney Bowes industry knowledge

Requirements

• Understanding of DB connectivity and record set manipulation
• Strong communication skills both oral and written
• Understanding of network configuration, operating systems, software, and hardware
• Ability to adapt to changing environment in the areas of products and technology, customer personalities and customer knowledge levels
• Ability to analyze hardware and software problems
• Willingness to submit to a pre-employment drug screen and criminal background check
• The ability to perform frequent lifting and/or moving items up to 55lbs with or without accommodation
• A valid driver's license with a clean driving record and reliable vehicle for daily travel to multiple customer locations with paid mileage — company car will be provided within the first year of employment
• A requirement for being hired for this position is that you be fully vaccinated against COVID-19