Field Service Technician-Phoenix Arizona

Pitney Bowes; Phoenix (AZ); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Company car within first year

Paid mileage

PB Benefits and Wellbeing Programs

Job summary

Pitney Bowes in Phoenix seeks a Field Service Technician to install and configure software/hardware at customer sites and provide end-user training. You will deliver solutions onsite and remotely while building strong client relationships and driving service revenue.

A valid driver's license, ability to lift 55 lbs, and COVID-19 vaccination are required. The role covers up to two hours from Phoenix with some travel, a 8:00 am–5:00 pm schedule, and company car/Mileage benefits within the first

Qualifications

• Understanding of DB connectivity and record set manipulation.
• Strong communication skills both oral and written.
• Understanding of network configuration, operating systems, software, and hardware.
• Ability to adapt to changing product and technology environments.
• Ability to analyze hardware and software problems.
• Willingness to pass pre-employment drug screen and background check.
• Able to lift/move up to 55 lbs; valid driver's license with clean record.
• Must be fully vaccinated against COVID-19.

Responsibilities

• Install and configure software applications and hardware peripherals at customer sites.
• Provide end-user training and create job aides for client administrators/operators.
• Contribute to revenue growth through sales leads and billable services; earn commissions.
• Deliver solutions remotely and onsite.
• Work independently and make decisions free from immediate direction of management.
• Stay up to date on Pitney Bowes industry knowledge.

Skills

DB connectivity

Record set manipulation

Strong communication (oral & written)

Network configuration

Operating systems

Software & hardware knowledge

Problem analysis

Autonomous & team player

Valid driver's license

COVID-19 vaccination

Tools

Company car program

Job description

We’re hiring at Pitney Bowes, where top talent builds meaningful careers and lasting impact. We Move fast, Deliver excellence, and Win together…that’s The Pitney Bowes way. Here, how we work matters just as much as what we achieve.We’re looking for people who:Act with urgency, accountability, and purposeDeliver high quality work with consistency and prideCollaborate effectively and elevate those around themFocus on outcomes that drive impact and growthJob Description:Field Service Technician-Phoenix Arizona!!You are:An autonomous, high performing, team driven individual with a keen sense for customer service and client relationship buildingAn individual that can be a collaborative team player, not afraid to think outside the box in providing customized solutions which exceed our clients’ expectationsYou are committed to championing new ideas, strategies, or concepts to ensure that the business is retained, and the client is satisfiedYour primary service area will be within 2 hours of Phoenix, AZ; some travel beyond this radius may be required.In this role, you will have a consistent Monday – Friday and 8:00 am - 5:00 pm schedule working in alignment with traditional office hours (some overtime may be required). The wage range for this position is $25/hour, with the actual pay dependent on your skills and experience as they relate to the job requirements and the location where you will be performing the job.You will:Install and configure software applications and hardware peripherals at customer sitesProvide end-user training and create job aides for client administrators/operatorsContribute to revenue growth through sales leads and billable professional services-earn commissions on supplies and/or services you sellDeliver solutions remotely and onsiteWork independently and make decisions free from immediate direction of managementStay up to date on Pitney Bowes industry knowledgeYour background:Understanding of DB connectivity and record set manipulationStrong communication skills both oral and writtenUnderstanding of network configuration, operating systems, software, and hardwareAbility to adapt to changing environment in the areas of products and technology, customer personalities and customer knowledge levelsAbility to analyze hardware and software problemsWillingness to submit to a pre-employment drug screen and criminal background checkThe ability to perform frequent lifting and/or moving items up to 55lbs with or without accommodation.A valid driver's license with a clean driving record and reliable vehicle for daily travel to multiple customer locations with paid mileage-company car will be provided within the first year of employmentA requirement for being hired for this position is that you be fully vaccinated against COVID-19. Requests for reasonable accommodations for medical or religious reasons will be considered in accordance with applicable law.STS Team:Within our Sending Technology Solutions team, we provide a full range of mailing equipment and postage meters, maintenance and support services and supplies that enable our clients to efficiently create mail and evidence postage. We segment our Solutions business between our North America operations, comprising the U.S. and Canadian businesses, and our International operations. We are a leading provider of postage meters and have approximately one million meters installed.We will:• Provide the opportunity to grow and develop your career• Offer an inclusive environment that encourages diverse perspectives and ideas• Deliver challenging and unique opportunities to contribute to the success of a transforming organization• Offer comprehensive benefits globally (PB Benefits and Wellbeing Programs)Pitney Bowes is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard for race, color, sex, religion, national origin, age, disability (mental or physical), veteran status, sexual orientation, gender identity, or any other consideration made unlawful by applicable federal, state, or local laws.All qualified applicants, including Veterans and Individuals with Disabilities, are encouraged to apply.All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.