Field Service Technician

Diebold Inc.; New York (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

Diebold Nixdorf is seeking a field service technician to install, diagnose, and maintain hardware and software at customer sites. You will schedule and perform inspections, cleanings, and minor repairs within an assigned territory, ensuring customers understand product functionality and are satisfied with service delivery.

You will inspect products for correct operation, resolve issues, and escalate according to established procedures, contributing to reliable, on-site service experiences for

Responsibilities

• Installs, debugs and provides technical maintenance for product and component hardware and software, mainly on customer premises.
• Performs scheduled inspection, cleaning and other services and minor product repairs within an assigned territory.
• Inspects products for correct operation and resolves noted issues and/or escalates according to established procedure.

Job description

Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million peoplearound the globebank and shop in thishyper-connected, consumer-centric world. Join us inconnecting people to commerce in this vital, rewardingrole.

Installs, debugs and provides technical maintenance for product and component hardware and software, mainly on customer premises. Provides scheduled inspection, cleaning and other services and performs minor product repairs within an assigned territory. Inspects products for correct operation and resolves noted issues and / or escalates according to established procedure. Schedules services, completes all required paperwork and works with customers to ensure satisfaction with service delivery and understanding of product functionality.