Field Service Technician

Diebold Inc.; Fresno (CA); On-site; USD 42,000 - 64,000; Full time

Job summary

Diebold Nixdorf is seeking a field service technician to install, debug, and maintain hardware and software on customer premises, primarily in the Fresno, California area. You will service banking and retail devices in a fast-paced, customer‑focused environment, ensuring systems operate correctly and securely.

Responsibilities include on-site installation, scheduled inspections and cleaning, minor repairs within a defined territory, thorough documentation, and clear communication with customers

Responsibilities

• Installs, debugs and maintains product hardware and software on customer sites.
• Performs scheduled inspections and cleaning, and minor repairs within a defined territory.
• Inspects operation, resolves issues or escalates per established procedures.
• Schedules services, completes paperwork, and ensures customer satisfaction with service delivery.

Job description

Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million peoplearound the globebank and shop in thishyper-connected, consumer-centric world. Join us inconnecting people to commerce in this vital, rewardingrole.

Installs, debugs and provides technical maintenance for product and component hardware and software, mainly on customer premises. Provides scheduled inspection, cleaning and other services and performs minor product repairs within an assigned territory. Inspects products for correct operation and resolves noted issues and / or escalates according to established procedure. Schedules services, completes all required paperwork and works with customers to ensure satisfaction with service delivery and understanding of product functionality.