Field Service Technician

Diebold Inc.; Minnesota; On-site; USD 25,000 - 44,000; Full time

Job summary

Diebold Nixdorf is seeking a skilled field service technician to install, debug, and maintain hardware and software products on customer premises. You will travel to client sites across the assigned territory in Minnesota, perform scheduled inspections, and ensure systems operate correctly.

Responsibilities include working directly with customers to explain product functionality, completing required paperwork, and escalating issues per procedure to achieve high service satisfaction and fast

Responsibilities

• Installs, debugs and provides technical maintenance for product and component hardware and software, mainly on customer premises.
• Schedules services, completes all required paperwork and works with customers to ensure satisfaction with service delivery and understanding of product functionality.

Job description

Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million peoplearound the globebank and shop in thishyper-connected, consumer-centric world. Join us inconnecting people to commerce in this vital, rewardingrole.

Installs, debugs and provides technical maintenance for product and component hardware and software, mainly on customer premises. Provides scheduled inspection, cleaning and other services and performs minor product repairs within an assigned territory. Inspects products for correct operation and resolves noted issues and / or escalates according to established procedure. Schedules services, completes all required paperwork and works with customers to ensure satisfaction with service delivery and understanding of product functionality.