Field Service Technician

Diebold Inc.; Harrisburg (Dauphin County); On-site; USD 42,000 - 64,000; Full time

Job summary

Diebold Nixdorf is seeking a field service technician to install, debug, and maintain hardware and software on customer premises. You will inspect systems, perform routine maintenance, and resolve issues or escalate according to procedure.

You will schedule services, complete paperwork, and work with customers to ensure satisfaction with service delivery and product functionality. The role covers a defined geographic territory in the United States; travel and customer-facing interaction are

Qualifications

• Installs, debugs and maintains product and component hardware and software on customer premises.
• Performs routine inspection, cleaning and minor repairs within assigned territory.

Responsibilities

• Inspects products for correct operation and resolves issues or escalates according to procedure.
• Schedules services, completes paperwork and ensures customer satisfaction with service delivery and product functionality.

Job description

Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role.

Installs, debugs and provides technical maintenance for product and component hardware and software, mainly on customer premises. Provides scheduled inspection, cleaning and other services and performs minor product repairs within an assigned territory. Inspects products for correct operation and resolves noted issues and / or escalates according to established procedure. Schedules services, completes all required paperwork and works with customers to ensure satisfaction with service delivery and understanding of product functionality.