Field Service Technician

Gordon Food Service; Merrillville (IN); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Weekly pay

Bonus structure

Medical, Dental and Vision Insurance

401k match

Profit sharing

Take home Company Van (includes all)

On-the-job training

Company credit card

Tools provided

Cell phone reimbursement

Uniform allowance

Job summary

Gordon Food Service is seeking a Field Service Technician to perform installation, preventive maintenance and repairs on coffee machines, juice machines, dishwashers and chemical dispensing units across NW Indiana and the Chicago area. You will build strong customer relations and ensure high service standards daily.

Ideal candidates have at least 2 years in customer service or equipment repair, with a valid driver's license and clean MVR.

Qualifications

• 2 years of customer service or equipment repair experience or equivalent education/training.
• Mechanical aptitude including electrical, plumbing, health and sanitation codes.
• Ability to interpret maintenance manuals, schematics and wiring diagrams.

Responsibilities

• Install, perform preventive maintenance and service coffee machines, juice machines, dishwashers and chemical dispensing machines for a range of customers.
• Support national accounts, healthcare, colleges/universities, hospitality and large food-service operators.
• Maintain service routes across NW Indiana and the Chicago area.

Skills

Customer service

Mechanical aptitude

Job description

Position Summary

Field Service professional, tasked with providing preventive maintenance, emergency repairs and customer relations.

This route covers the NW Indiana territory as well as the Chicago area and some of the Illinois Western Suburbs. The ideal candidate resides around Merrillville, IN.

What’s In It For You

• Weekly pay
• Bonus structure
• Medical, Dental and Vision Insurance plan
• 401k match
• Profit sharing
• Take home Company Van (includes all expenses associated and available for personal use)
• On-the-job trainingCompany credit card
• Tools provided
• Cell phone reimbursement
• Uniform allowance

What You Will Do

As a Service Technician for InnoServ you will be the trusted expert that provides installation, preventative maintenance and measures performance of coffee machines, juice machines, dishwashers, and chemical dispensing machines for a variety of customers including national accounts, healthcare, college and university, hospitality and large independent food service operators.

When You Will Work

• Monday - Friday between the hours of 7AM - 6PM, however this position requires flexibility to provide exceptional customer service.
• Opportunity for overtime available as needed and limited.

Position Requirements

• Experience: 2 years previous customer service or equipment repair experience OR an equivalent combination of education, training, and experience.
• Mechanical Aptitude – electrical, plumbing, health and sanitation codes. Ability to correctly interpret maintenance manuals, schematics, and wiring diagrams.
• Ability to perform physical aspects of the job, including heavy lifting of machines.
• Valid state driver's license required.
• Clean driving record (we will run an MVR).
• Must be 18 years of age or older.
• Successfully pass the drug screen, motor vehicle report (MVR) and background check requirements (criminal background check – we do not check your credit score).

Equal Employment Opportunity

Equal Employment Opportunity is a matter of policy at Gordon Food Service, Inc. and we are committed to a work environment in which all individuals are treated with respect and dignity.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or status as a qualified individual with disability. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to [e-mail] and use the words 'Accommodation Request' in your subject line.

All Gordon Food Service locations are tobacco‑free.

Gordon Food Service is a drug‑free workplace and conducts pre‑employment drug tests.