Field Service Technician

Gordon Food Service; Des Moines (IA); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Weekly pay

Bonus structure

Medical, Dental and Vision Insurance

401k match

Profit sharing

Take home Company Van (Includes all...

On-the-job training

Company credit card

Tools provided

Cell phone reimbursement

Uniform allowance

Job summary

Gordon Food Service is seeking a Field Service professional to perform installation and preventive maintenance on beverage and dishwashing equipment across a broad customer base, including healthcare and hospitality, within the Omaha, NE, and SW Iowa service area.

The role requires 2 years of customer service or repair experience, a valid driver’s license, and the ability to lift heavy equipment. We offer a comprehensive benefits package and on-the-job training.

Qualifications

• 2 years of customer service or equipment repair experience or equivalent education/training.
• Mechanical aptitude with electrical, plumbing, and sanitation knowledge.
• Ability to interpret maintenance manuals, schematics, and wiring diagrams.
• Ability to perform physical aspects of the job including heavy lifting.

Responsibilities

• Install, perform preventive maintenance and service coffee machines, juice machines, dishwashers and dispensing machines for various customers.

Skills

Customer service

Mechanical aptitude

Valid driver’s license

Heavy lifting

Job description

Position Summary

Field Service professional, tasked with providing preventive maintenance, emergency repairs and customer relations.

This route is centrally around Omaha, NE to the far West of NE and to the South Western part of IA. The ideal candidate resides within the service territory.

What’s In It For You

• Weekly pay
• Bonus structure
• Medical, Dental and Vision Insurance plan
• 401k match
• Profit sharing
• Take home Company Van (Includes all expenses associated and available for personal use)
• On-the-job training
• Company credit card
• Tools provided
• Cell phone reimbursement
• Uniform allowance

What You Will Do

As a Service Technician for InnoServ you will be the trusted expert that provides installation, preventative maintenance and measures performance of coffee machines, juice machines, dishwashers, and chemical dispensing machines for a variety of customers including national accounts, healthcare, college and university, hospitality and large independent food service operators.

When You Will Work

• Monday - Friday between 7 AM and 6 PM, with flexibility to provide exceptional customer service.
• Opportunity for overtime available as needed and limited.

Position Requirements

• Experience: 2 years of previous customer service or equipment repair experience, OR an equivalent combination of education, training, and experience.
• Mechanical aptitude – electrical, plumbing, health and sanitation codes. Ability to correctly interpret maintenance manuals, schematics, and wiring diagrams.
• Ability to perform physical aspects of the job, including heavy lifting of machines.
• Valid state driver's license required.
• Clean driving record (we will run an MVR).
• Must be 18 years of age or older.
• Successfully pass the drug screen, motor vehicle report (MVR), and background check requirements (criminal background check – we do not check your credit score).

Equal Employment Opportunity

Gordon Food Service values our customers and understands that their success is largely dependent upon their workforce. To demonstrate our commitment to our partnership, we will require any candidate who works for a Gordon Food Service customer to provide a letter of support from their management if they are selected for the interview process.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or status as a qualified individual with disability. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to [e-mail] and use the words "Accommodation Request" in your subject line.

All Gordon Food Service locations are tobacco-free.

Gordon Food Service is a drug-free workplace and conducts pre-employment drug tests.