Field Service Technician

KEITH Manufacturing Co.; Madras (OR); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive pay and benefits

Job summary

KEITH Walking Floor Systems is seeking a Field Service Technician in Madras, Oregon to troubleshoot and repair equipment across our service facilities. The shift runs 7:00am to 3:30pm, Monday–Friday, with overtime and travel required.

The technician will develop mastery of KEITH products, ensure work accuracy, and meet customer service requirements while traveling with parts and tools to service machinery as needed.

Qualifications

• Must be 21+ and have a valid Oregon Driver's License.
• Able to pass background check and obtain a U.S. Passport for travel outside the U.S.
• Must pass pre-employment drug screen and random tests; DOT medical card required.
• Able to communicate in English with team members (speaking and reading/writing).
• Demonstrate knowledge in mechanical repairs, hydraulics, electrical, welding, rigging and other millwright duties.

Responsibilities

• Develop and demonstrate mastery of KEITH products to troubleshoot and resolve problems.
• Responsible for checking accuracy of work and meeting industry regulations.
• Meet ongoing customer service requirements.
• Able to travel with replacement parts and necessary tools to reach disabled machinery for repairs when necessary.
• Able to work unsupervised or with unknown customers.
• Maintain a Customer First mindset.
• Meets agreed upon company and department goals in a timely manner.
• Other duties may be assigned.

Skills

Driver's license

English proficiency

Mechanical repairs

Hydraulics

Electrical work

Welding

Travel readiness

Basic computer skills

Tools

Outlook

Word

Excel

iPhone

Job description

Field Service Technician
Service Department
Shift: 7:00am 3:30pm Monday-Friday
Overtime and Travel Required

KEITH Walking Floor Systems provide horizontal loading/unloading solutions for bulk materials, pallets, bales and rolls. The companys state-of-the-art production facility in Madras, Oregon operates using Lean Manufacturing practices. We are seeking high performance team members with a commitment to quality work with a positive attitude.

Essential Functions

• Develop and demonstrate a mastery of KEITH products and functions to troubleshoot and resolve problems.
• Responsible for checking accuracy of work and meeting industry regulations.
• Meet ongoing customer service requirements.
• Able to travel with replacement parts and necessary tools to reach disabled machinery for repairs when necessary.
• Able to work unsupervised or with unknown customers.
• Maintain a Customer First mindset.
• Meets agreed upon company and department goals in a timely manner.
• Other duties may be assigned.

Minimum Qualifications

• 21 years of age or older with valid Oregon Drivers License.
• Must be able to pass a background check and be capable of obtaining a U.S. Passport for travel out of the U.S.
• Must pass pre-employment drug screening as well as continual random drug test and maintain a DOT CDL medical card.
• Able to communicate in English with team members (Speak and reading, writing ability required.)
• Demonstrate knowledge in fields such as mechanical repairs, hydraulics, electrical, welding, rigging and other general millwright duties.
• Must possess skills including manual dexterity, hand-eye coordination, and a good sense of balance.
• Must be able to work/drive long hours as required.
• Proficient in digital and computer skills with ability to work with Outlook, Word, Excel, iPhone, etc.
• Must be authorized to work in the U.S. for any employer without sponsorship now or in the future.

Working Conditions

• Works in a multitude of different facilities and environments.
• Exposure to continual noise daily from machines.
• Exposure to outdoor temperatures at worksites.
• Able to travel a majority of the time.

Physical Requirements

• Able to sit or stand for 8 to 10 hours at a time.
• Able to stoop, bend and crawl as required to complete task.
• Able to lift 25 lbs.

*Competitive Pay and Benefits