Field Service Technician

SCOTT EQUIPMENT; Mabelvale (AR); On-site; USD 34,000 - 55,000; Full time

Benefits offered by this job

Life Insurance

Long-Term Disability

Short Term Disability

Emergency Travel Assistance

Employee Assistance Program

Paid Time Off

Paid Holidays

Wellness program

Discretionary profit sharing

Partial company paid health insurance

401K plan with employer match

Dental

Vision

Accident Insurance

Critical Illness

Hospital indemnity

Flexible Spending Account

Voluntary Life

On the Job training

Scott Equipment University

Prescription Safety Glasses Reimburse

Boots reimbursement

Job summary

SCOTT EQUIPMENT is seeking a skilled Mobile Service Technician to travel to customer sites and perform in-field diagnostics and repairs on construction equipment. The role emphasizes complete component removal, disassembly, and reconditioning according to technical manuals while maintaining high-quality workmanship.

The ideal candidate will have excellent mechanical skills, experience with diesel and hydraulic systems, and a strong focus on customer service.

Qualifications

• Excellent mechanical skills with diesel/hydraulic systems experience preferred.
• Current and valid driver’s license as per policy.
• Ability to assemble and perform maintenance on equipment.
• Strong computer skills for diagnostics and service records.
• Excellent customer service and communication skills.
• Strong organizational abilities and attention to detail.

Responsibilities

• Operate a mobile service vehicle and travel to customer locations for in-field diagnostics and repair of construction equipment.
• Disassemble, recondition and reassemble components following technical manuals.
• Perform maintenance functions on equipment and ensure quality, safe workmanship.
• Work overtime and weekends as required to meet customer and service demands.

Skills

Diesel and hydraulic systems

Mechanical repair

Customer service

Communication (oral & written)

Valid driver's license

Diagnostics

Tools

Diagnostic tools

Job description

Since 1939, Scott has been family owned and proud to represent the world’s finest manufacturers of construction equipment and cranes. Today, our team of nearly 400 employees sell, rents and provides top notch service and parts at 16 locations in 5 states. Come join us!Our founder believed that “People are Important” and that is reflected in our values and culture today. Employee benefits is one of the many places that shows.Company Paid BenefitsLife InsuranceLong-Term DisabilityShort Term Disability for employees with 10 years or more of tenureEmergency Travel Assistance Program including ID theft protectionEmployee Assistance ProgramPaid Time Off tiered based on tenurePaid HolidaysWellness program with generous rewardsDiscretionary profit sharingPartially company paid benefitsShared cost of health insurance with substantial employer contribution401K plan with an employer match on the first 6% an employee contributesAvailable BenefitsDentalVisionAccident InsuranceCritical IllnessHospital indemnityFlexible Spending AccountShort Term DisabilityVoluntary LifeTrainingOn the Job trainingIn person and online manufacturer trainingScott Equipment University, a resource for safety, skills and career development trainingAdditional benefitsPrescription Safety Glasses Reimbursement (based on position)Boots reimbursement (based on position)Job Description:This individual will operate a mobile service vehicle and travel to customer locations to perform in field diagnostics and repair of construction equipment as required. These repairs will consist of, but are not limited to, complete component removal, disassembly, and reconditioning, following prescribed technical manual procedures. This individual must be able to perform quality work as efficiently and profitably as possible, work overtime and weekends on occasion.Excellent mechanical skills; Diesel and hydraulic systems experience preferredCurrent and valid drivers license as outlined in company policy manualAbility to assemble and perform maintenance functions on equipmentStrong computer skillsExcellent customer service skillsExcellent oral and written communication skillsStrong organizational skills