Field Service Technician

Novolex; Los Angeles, California (CA, MO); On-site; USD 55,000 - 75,000; Full time

Job summary

A leading packaging solutions company is seeking a Field Service Technician in Los Angeles, CA. This role involves providing technical service and support for Evergreen filling machines, including installation, troubleshooting, and training personnel on proper operation. The ideal candidate should have strong mechanical skills, the ability to read electrical schematics, and be willing to travel 70% of the time. Excellent communication skills and a valid driver's license are required. This position is full-time in the manufacturing sector.

Qualifications

• Strong mechanical skills and knowledge required.
• Ability to read electrical schematics and troubleshoot circuits is essential.
• Must have valid driver's license and travel willingness.

Responsibilities

• Conduct service activities to ensure customer support.
• Communicate effectively with scheduling and management.
• Train customers on machine operation.

Skills

Strong mechanical skills

Ability to read electrical schematics

Good working knowledge of pneumatics

Good communicator (verbal and written)

Self-driven to work alone and in teams

Working knowledge MS Office Suite

Education

High school diploma or equivalent

Job description

Field Service Technician

Field Service Technician provides technical service and support for customers who own and operate Evergreen filling machines. The technician is trained and knowledgeable to install, inspect, troubleshoot and service this equipment. The technician also trains the customer’s personnel on proper operating and maintenance techniques to ensure good packing outputs.

Responsibilities

• Conducts/controls service activities as assigned to ensure timely customer support and safety are achieved while meeting the budgeted goals and objectives for productivity and utilization.
• Communicates well with central scheduling, management, other departments and customers.
• Functions as the equipment service technician within the departmental advising EPE service management and/or engineering of any problems or situations with models of current or modified design.
• Provides learning experience for both customer and EPE plant personnel on machine operation.
• Learn and grow skill sets and competencies to achieve both business and personal development objectives.
• Meet corporate business and team objectives for antitrust compliance, business information protection, EEO, safety, quality, ethical behavior and learning.
• Perform the job safely within an environment which the technician does not control.
• Maintain high performance of the paper packing equipment to defend against the competition.

Requirements

• High school diploma or equivalent.
• Strong mechanical skills and knowledge.
• Ability to read electrical schematics, use meter & troubleshoot electrical circuits.
• Good working knowledge of pneumatics (valves, air cylinders, etc.).
• Must be a good communicator (including written and verbal English).
• Self-driven to work alone and also in teams, when needed.
• Travel to customer site within assigned territory/region – 70% travel.
• Valid driver’s license.
• Working knowledge MS Office Suite skills (Word, Excel, Outlook and PowerPoint)."

Desired Requirements

• Working knowledge to verify inputs & outputs of a PLC and other analog components from HMI (Note: not required to program PLC or trouble shoot PLC programs).
• Experience in operating / maintaining packaging equipment or equivalent in dairy / juice industry.
• Possess a passport for possible international travel or the ability to obtain one within the first year of hire.

Employment Details

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Manufacturing
• Industries: Packaging and Containers Manufacturing and Manufacturing

Pactiv Evergreen is committed to a diverse and inclusive workforce. Pactiv Evergreen is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex (including pregnancy), sexual orientation, religion, creed, age, national origin, physical or mental disability, genetic information, gender identity and/or expression, marital status, veteran status or other characteristics or statuses protected by law. For individuals with disabilities who would like to request an accommodation, please call [phone] or email [e-mail].

All information will be kept confidential according to EEO guidelines and applicable laws.