Field Service Technician

Novolex; Los Angeles (CA); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading packaging company in Los Angeles is seeking a Field Service Technician to provide technical support for Evergreen filling machines. The role involves training customer personnel and ensuring optimal equipment performance. Applicants should have strong mechanical skills, the ability to read electrical schematics, and good communication skills. A valid driver's license and readiness for 70% travel are required. Join our team to drive innovation in the packaging industry.

Qualifications

• High school diploma or equivalent.
• Strong mechanical skills and knowledge.
• Ability to read electrical schematics, use meter & troubleshoot electrical circuits.

Responsibilities

• Provide technical service and support for Evergreen filling machines.
• Conduct service activities to ensure timely customer support.
• Communicate effectively with central scheduling and management.

Skills

Strong mechanical skills

Communication skills (written and verbal)

Ability to read electrical schematics

Knowledge of pneumatics

Self-driven work ethic

Education

High school diploma or equivalent

Tools

MS Office Suite

Job description

Overview

Pactiv Evergreen is now a part of Novolex. Novolex is a leading manufacturer of food, beverage, and specialty packaging that supports multiple industries, including foodservice, restaurant delivery and carryout, food processing, grocery and retail, and industrial sectors. Our innovative product portfolio is designed to meet the diverse needs of businesses worldwide and the millions of customers they serve. Through continuous investment in research and development, we are committed to engineering more sustainable choices for the future. Our extensive manufacturing network spans North America and Europe, including two world-class plastic film recycling centers. Discover more about Novolex, our 20,000+ family members and our commitment to innovation and sustainability at www.novolex.com.

Pactiv Evergreen is committed to a diverse and inclusive workforce. Pactiv Evergreen is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex (including pregnancy), sexual orientation, religion, creed, age national origin, physical or mental disability, genetic information, gender identity and/or expression, marital status, veteran status or other characteristics or statuses protected by law. For individuals with disabilities who would like to request an accommodation, please call [phone] or email [e-mail].

All information will be kept confidential according to EEO guidelines and applicable laws.

Our Social Responsibility platform features a robust, employee-led Give Back program, which includes a matching gifts plan, community grants initiative, and our annual Company-wide Month of Action campaign. With each of these initiatives, our employees are empowered and equipped to give back to their communities and support the non-profits important to them and their families. Through our Give Back program, we own our commitment to Social Responsibility and live our purpose of Packaging a Better Future.

Responsibilities

• Field Service Technician provides technical service and support for customers who own and operate Evergreen filling machines. The technician is trained and knowledgeable to install, inspect, troubleshoot and service this equipment. The technician also trains the customer’s personnel on proper operating and maintenance techniques to ensure good packing outputs.
• Conducts/controls service activities as assigned to ensure timely customer support and safety are achieved while meeting the budgeted goals and objectives for productivity and utilization.
• Communicates well with central scheduling, management, other departments and customers.
• Functions as the equipment service technician within the departmental advising EPE service management and/or engineering of any problems or situations with models of current or modified design.
• Provides learning experience for both customer and EPE plant personnel on machine operation.
• Learns and grows skill sets and competencies to achieve both business and personal development objectives.
• Meets corporate business and team objectives for antitrust compliance, business information protection, EEO, safety, quality ethical behavior and learning.
• Performs the job safely within an environment which the technician does not control.
• Maintains high performance of the paper packing equipment to defend against the competition

Requirements

• High school diploma or equivalent.
• Strong mechanical skills and knowledge.
• Ability to read electrical schematics, use meter & troubleshoot electrical circuits.
• Good working knowledge of pneumatics (valves, air cylinders, etc.).
• Must be a good communicator (including written and verbal English).
• Self-driven to work alone and also in teams, when needed.
• Travel to customer site within assigned territory/region. – 70% travel
• Valid driver’s license.
• Working knowledge MS Office Suite skills (word, excel, outlook and power point).

Desired Requirements

• Working knowledge to verify inputs & outputs of a PLC and other analog components from HMI (Note: not required to program PLC or trouble shoot PLC programs).
• Experience in operating / maintaining packaging equipment or equivalent in dairy / juice industry.
• Possess a passport for possible international travel or the ability to obtain one within the first year of hire.