Field Service Technician

Novolex

City of Syracuse (NY)

On-site

USD 58,100 - 96,800

Full time

14 days+

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Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Paid maternity leave

Paid paternity leave

Disability insurance

Job summary

A leading packaging manufacturer is looking for an Equipment Service Technician in Syracuse, NY. In this role, you will provide technical support for Evergreen filling machines, including installation, inspection, and troubleshooting. The ideal candidate has a strong background in mechanical, electrical, and pneumatic systems, along with at least 5 years of relevant experience. This full-time position offers a competitive salary range of $58,100 to $96,800 based on experience, and includes benefits like medical and vision insurance.

Qualifications

5 or more years of mechanical, electrical & pneumatics experience.
In-depth mechanical system troubleshooting and maintenance.
Ability to communicate effectively in English.

Responsibilities

Provides technical service and support for equipment.
Conducts service activities to ensure customer satisfaction.
Trains customers on operating techniques.

Skills

Mechanical, electrical & pneumatics experience

Troubleshooting electrical systems

Communication skills

Education

High School diploma or equivalent

Job description

Pactiv Evergreen is now a part of Novolex. Novolex is a leading manufacturer of food, beverage, and specialty packaging that supports multiple industries, including foodservice, restaurant delivery and carryout, food processing, grocery and retail, and industrial sectors. Our innovative product portfolio is designed to meet the diverse needs of businesses worldwide and the millions of customers they serve. Through continuous investment in research and development, we are committed to engineering more sustainable choices for the future. Our extensive manufacturing network spans North America and Europe, including two world-class plastic film recycling centers. Discover more about Novolex, our 20,000+ family members and our commitment to innovation and sustainability at www.novolex.com.

Our Social Responsibility platform features a robust, employee‑led Give Back program, which includes a matching gifts plan, community grants initiative, and our annual Company‑wide Month of Action campaign. With each of these initiatives, our employees are empowered and equipped to give back to their communities and support the non‑profits important to them and their families. Through our Give Back program, we own our commitment to Social Responsibility and live our purpose of Packaging a Better Future.

Responsibilities

Equipment Service Technician provides technical service and support for customers who own and operate Evergreen filling machines. The technician is trained and knowledgeable to install, inspect, troubleshoot and service this equipment. The technician also trains the customer’s personnel on proper operating and maintenance techniques to ensure good packing outputs.

Conducts/controls service activities as assigned to ensure timely customer support and safety are achieved while meeting the budgeted goals and objectives for productivity and utilization.
Communicates well with central scheduling, management, other departments and customers.
Functions as the equipment service technician within the departmental advising EPE service management and/or engineering of any problems or situations with models of current or modified design.
Provides learning experience for both customer and EPE plant personnel on machine operation.
Learns and grows skill sets and competencies to achieve both business and personal development objectives.
Meets corporate business and team objectives for antitrust compliance, business information protection, EEO, safety, quality ethical behavior and learning.
Performs the job safely within an environment which the technician does not control.
Maintains high performance of the paper packing equipment to defend against the competition.

Qualifications

High School diploma or equivalent
Possess valid driver’s license.
5 years or more of mechanical, electrical & pneumatics or equivalent
In‑depth mechanical system/equipment troubleshooting, maintenance, repair, rebuild experience.
Knowledge or troubleshooting of electrical systems (single & three phase)
Knowledge or troubleshooting 4‑20mA circuits/devices.
Ability to read electrical schematics, use meter & troubleshoot electrical circuits.
Familiar with PLC systems and prior experience in “input/output” verification process.
Knowledge of pneumatics (valves, air cylinders, etc.)
Must possess strong verbal and written communication skills.
Fluent in both written and verbal English.

For individuals hired to work in New York, Pactiv Evergreen is required by law to include a reasonable estimate of the compensation range for this role. The compensation range is specific to New York and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Pactiv Evergreen, it is not typical for an individual to be hired at the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is Minimum: $58,100.00/yr. - Maximum $96,800.00/yr.

Pactiv Evergreen is committed to a diverse and inclusive workforce. Pactiv Evergreen is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex (including pregnancy), sexual orientation, religion, creed, age national origin, physical or mental disability, genetic information, gender identity and/or expression, marital status, veteran status or other characteristics or statuses protected by law. For individuals with disabilities who would like to request an accommodation, please call (847) 482‑4320 or email TalentHelp@Pactiv.com.

All information will be kept confidential according to EEO guidelines and applicable laws.

Seniority level: Not Applicable

Employment type: Full‑time

Job function: Manufacturing

Industries: Packaging and Containers Manufacturing and Manufacturing