Field Service Technician

Evolving Solution Services; Knightstown (IN); On-site; USD 55,000 - 90,000; Full time

Job summary

Evolving Solution Services is seeking a Field Service Technician to travel to customer facilities across the US, install and service Hoosier Feeder products, and provide user training as needed.

You will read drawings and schematics, safely operate tools, and document service reports. Strong problem-solving and communication skills are essential in a small, growing company with opportunities for advancement.

Qualifications

• Flexibility to travel extensively.
• Proven technical capabilities in installing, servicing, and maintaining equipment.
• Experience with TIG welding.
• Excellent verbal communication skills to interact with customers.
• Reliable, self-starter with critical thinking and problem-solving skills.
• Interest in working in a small, growing company with adaptability.

Responsibilities

• Travel to customer facilities across the US to provide service support for new and existing products. (Occasional international travel may be required)
• Act as a company representative ensuring customer concerns and requests are met
• Maintain, troubleshoot, and repair production equipment in the field
• Install new equipment and provide user training when required
• Read and utilize machine drawings including electrical schematics, blueprints, and diagrams
• Safely utilize and maintain tools and power equipment
• Complete service reports and coordinate with office manager to complete jobs
• Provide quality and process improvement feedback to manufacturing team

Skills

TIG welding

Troubleshooting

Reading schematics

Customer communication

Field service

Flexible travel

Tools

Power tools

Job description

The Field Service Technician is responsible for traveling to customers’ facilities and providing maintenance, installation, troubleshooting, and service support to ensure the effective operation of Hoosier Feeder products.

• Travel to customer facilities across the US to provide service support for new and existing products. (Occasional international travel may be required)
• Act as a company representative ensuring customer concerns and requests are met
• Maintain, troubleshoot, and repair production equipment in the field
• Install new equipment and provide user training when required
• Read and utilize machine drawings including electrical schematics, blueprints, and diagrams
• Safely utilize and maintain tools and power equipment
• Complete service reports and coordinate with office manager to complete jobs
• Provide quality and process improvement feedback to manufacturing team

What you'll need:

• Flexibility regarding working hours and a desire to travel extensively required
• Proven technical capabilities in installing, servicing, and maintaining equipment
• Experience with TIG welding
• Exceptional verbal communication skills and ability to communicate with customers
• Reliable, self-starter with critical thinking and creative problem-solving skills
• Interest in working as part of a small and growing company, with awareness about the opportunities and challenges that come with a highly adaptive environment

What you'll get:

This is an opportunity to work as part of a small, growing company, in a fast-paced environment with a fun group of people!

• 401K employer match after 90 Days
• Paid Holidays
• Company sponsored events throughout the year
• Job training and opportunities for growth and advancement