Field Service Technician

Evolving Solution Services; Indiana (PA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

401K employer match after 90 Days

Paid Holidays

Company sponsored events throughout 
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Job training and growth opportunities

Job summary

Hoosier Feeder is seeking a Field Service Technician to travel to customer facilities across the US, install, maintain, and service Hoosier Feeder products, and ensure operations are optimized.

You will read drawings, train users, report service activity, and provide feedback to the manufacturing team in a fast-paced, growth-oriented environment.

Qualifications

• Willingness to travel extensively and flexible working hours.
• Proven ability to install, service, and maintain equipment.
• Experience with TIG welding.
• Excellent verbal communication with customers.
• Self-starter with critical thinking and problem solving.
• Interest in joining a small, adaptive company.

Responsibilities

• Travel to customer facilities across the US to provide service support for Hoosier Feeder products.
• Act as a company representative ensuring customer concerns and requests are met.
• Maintain, troubleshoot, and repair production equipment in the field.
• Install new equipment and provide user training when required.
• Read and utilize machine drawings including electrical schematics, blueprints, and diagrams.
• Safely utilize and maintain tools and power equipment.
• Complete service reports and coordinate with office manager to complete jobs.
• Provide quality and process improvement feedback to manufacturing team.

Skills

Willing to travel

Technical installation

TIG welding

Customer communication

Problem solving

Adaptability

Tools

TIG welding equipment

Job description

The Field Service Technician is responsible for traveling to customers’ facilities and providing maintenance, installation, troubleshooting, and service support to ensure the effective operation of Hoosier Feeder products.

• Travel to customer facilities across the US to provide service support for new and existing products. (Occasional international travel may be required)
• Act as a company representative ensuring customer concerns and requests are met
• Maintain, troubleshoot, and repair production equipment in the field
• Install new equipment and provide user training when required
• Read and utilize machine drawings including electrical schematics, blueprints, and diagrams
• Safely utilize and maintain tools and power equipment
• Complete service reports and coordinate with office manager to complete jobs
• Provide quality and process improvement feedback to manufacturing team

What you'll need:

• Flexibility regarding working hours and a desire to travel extensively required
• Proven technical capabilities in installing, servicing, and maintaining equipment
• Experience with TIG welding
• Exceptional verbal communication skills and ability to communicate with customers
• Reliable, self-starter with critical thinking and creative problem-solving skills
• Interest in working as part of a small and growing company, with awareness about the opportunities and challenges that come with a highly adaptive environment

What you'll get:

This is an opportunity to work as part of a small, growing company, in a fast-paced environment with a fun group of people!

• 401K employer match after 90 Days
• Paid Holidays
• Company sponsored events throughout the year
• Job training and opportunities for growth and advancement