Field Service Technician

Jobtailor

Illinois

On-site

USD 42,000 - 64,000

Full time

5 days ago

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Job summary

Jobtailor is seeking a Field Service Technician in Illinois to install, maintain, and service electromechanical equipment such as self-checkout systems across the territory. You will perform installations, preventive maintenance, repairs, and system overhauls, and communicate with customers as a first-line response.

Travel extensively, work varied shifts, and handle heavy lifting (up to 75 lb unassisted and 150 lb with help).

Qualifications

Requires A+ or CompTIA certification and relevant hands-on skills.
Experience with electromechanical equipment and service calls.
Ability to lift up to 75 lbs and work in a physically demanding environment.

Responsibilities

Perform installation, maintenance, and service calls promptly and effectively.
Service electromechanical equipment such as self-checkout systems within an assigned territory.
Perform maintenance, repairs, preventive maintenance work, and system overhauls.
Communicate with customers as a first-line response and identify appropriate solutions.
Travel extensively and drive several hours per day.
Work rotating, weekend, holiday, morning, afternoon, and evening shifts.
Carry and lift tools, parts, and equipment weighing up to 75 lbs. unassisted and up to 150 lbs. with assistance.
Perform bending, squatting, walking, standing, sitting, reaching, hand work, and repetitive grasping and manipulation

Skills

Electromechanical systems

Customer service

Heavy lifting

Driving

PC skills

Education

A+ Certification

CompTIA Certification

N+ Certification

Tools

Self-Checkout Systems

Imaging Software

Large Servers

Mainframe Computers

Job description

• Perform customer installation, maintenance, and service calls promptly and effectively
• Service electromechanical equipment such as self-checkout systems within an assigned territory
• Perform maintenance, repairs, preventive maintenance work, and system overhauls
• Communicate with customers as a first-line response and identify appropriate solutions
• Organize and triage customer issues
• Handle problems proactively before they occur
• Travel extensively and drive several hours per day
• Work rotating, weekend, holiday, morning, afternoon, and evening shifts
• Carry and lift tools, parts, and equipment weighing up to 75 lbs. unassisted and up to 150 lbs. with assistance
• Perform bending, squatting, walking, standing, sitting, reaching, hand work, and repetitive grasping and manipulation

Requirements

Local candidate to specific geographic area
Authorized to work in the US
At least 18 years of age
Valid driver’s license and driving record satisfying NCR fleet requirements
PC skills
Basic electronic skills
Familiarity with specific hardware and operating systems
Ability to perform essential job functions with or without reasonable accommodation
Familiarity with large servers, mainframe computers, and imaging software preferred
A+ Certification, CompTIA, or N+ Certification preferred
One or more years of related experience preferred
Must pass applicable employment screening criteria

Core Competencies

Demonstrates expertise in the installation, maintenance, and repair of electromechanical equipment, with strong problem-solving skills to address customer issues effectively. Proficient in handling physical demands of the role while ensuring compliance with safety and operational standards.

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