Field Service Technician

Seven Executive Limited; Idaho; On-site; USD 66,000 - 72,000; Full time

Benefits offered by this job

Overtime opportunities

US and international travel

Full-time, permanent position

Job summary

Seven Executive Limited is seeking a Field Service Technician to service and repair industrial packaging machinery across the United States. The role focuses on mechanical maintenance, fault finding and on-site support for a major food manufacturing customer in Mountain Time Zones.

You will receive hands-on training and opportunities to work with experienced service engineers. Expect travel across the US and possible assignments in Mexico/Central America, with overseas factory training in

Qualifications

• Strong mechanical engineering or maintenance background.
• Experience fault-finding and repairing industrial machinery.
• Basic electrical knowledge, including wiring, sensors and electrical components.
• Ability to work independently and manage customer-facing service assignments.
• Willingness to travel extensively throughout the US and internationally if needed.

Responsibilities

• Carrying out mechanical maintenance, servicing and repairs on industrial packaging machinery.
• Diagnosing mechanical faults and responding to customer breakdowns.
• Providing responsive technical support to minimise production downtime.
• Undertaking basic electrical fault-finding, including wiring, sensors and electrical cabinets.
• Supporting machinery installations, commissioning and preventative maintenance.
• Travelling to customer sites throughout the United States.

Skills

Mechanical maintenance

Troubleshooting

Electrical fault-finding

Independent work

Education

Industrial machinery or related field

Tools

Electrical cabinets

Sensors

Job description

Field Service Technician – Industrial Machinery

Location: Idaho / Utah

Salary: Circa $48 per hour, with potential to reach the low $50s for highly experienced candidates

Additional benefits: Overtime opportunities | Full-time, permanent position | US and international travel

Are you looking to join a forward-thinking business who are investing heavily into their Engineering processes?

The Opportunity

We are working with a leading international industrial machinery manufacturer looking to appoint a Field Service Technician to support its expanding customer base across the United States.

This is an excellent opportunity for a mechanically strong technician to join an established global organisation specialising in advanced industrial packaging machinery.

Initially, you will provide dedicated technical support to a major food manufacturing customers in Mountain Time Zones supporting newly installed machinery and ensuring maximum production uptime.

Over time, the position will develop into a broader US field service role, providing exposure to a variety of customers, machinery and industrial environments across multiple states.

You will benefit from hands-on training, ongoing technical development and the opportunity to work alongside experienced service engineers.

The Role

As a Field Service Technician, your responsibilities will include:

• Carrying out mechanical maintenance, servicing and repairs on industrial packaging machinery.


• Diagnosing mechanical faults and responding to customer breakdowns.


• Providing responsive technical support to minimise production downtime.


• Undertaking basic electrical fault-finding, including wiring, sensors and electrical cabinets.


• Supporting machinery installations, commissioning and preventative maintenance.


• Developing strong working relationships with customers through professional and reliable service.


• Working alongside experienced engineers to develop your knowledge of specialist packaging equipment.


• Travelling to customer sites throughout the United States.


• Potentially supporting international customers in Mexico and Central America.


• Attending overseas technical training at manufacturing facilities in Germany and Italy.

What We're Looking For

We are particularly interested in mechanically minded technicians with experience working on industrial machinery, manufacturing equipment or production lines.

• Strong mechanical engineering or mechanical maintenance background.


• Experience fault-finding and repairing industrial machinery.


• Good practical troubleshooting and diagnostic skills.


• Basic electrical knowledge, including confidence investigating wiring faults, sensors and electrical components.


• Ability to work independently and manage customer-facing service assignments.


• Flexibility and willingness to travel extensively throughout the US.


• Valid passport and ability to undertake international travel.


• Food processing, food manufacturing or FMCG environments.


• Industrial packaging machinery, particularly Vertical Form Fill Seal (VFFS) or Fill Seal equipment.


• Previous field service engineering experience.


• Experience working with electrical cabinets, sensors and machine wiring.

Importantly, you do not need to be an automation specialist or experienced programmer. The priority is a strong mechanical technician with some electrical troubleshooting ability. Full product-specific training will be provided.

What's On Offer?

• Competitive hourly rate of circa $48 per hour.


• Additional overtime earning potential.


• Opportunity to join an established international engineering organisation.


• Specialist machinery training and ongoing professional development.


• Overseas factory training in Germany and Italy.


• Exposure to a varied customer base and technically interesting equipment.


• Opportunity to develop your career within a growing international field service team.

Interested?

If you are a mechanically strong Field Service Technician looking for a new challenge, competitive earning potential and the opportunity to develop your expertise with specialist industrial machinery, we would be keen to hear from you.