Field Service Engineer

Kensington Consulting Ltd; Chicago (IL); Hybrid; USD 41,000 - 69,000; Full time

Benefits offered by this job

Extensive travel opportunities

Overtime pay

Training and development

Job summary

Kensington Consulting Ltd in Chicago seeks a Field Service Engineer to install, commission, and service industrial machinery at customer sites across the region, blending hands-on engineering with direct customer interaction. You will diagnose mechanical and electrical faults, train operators, produce detailed service reports, and work with internal teams to improve delivery.

This role requires extensive travel (80%+) and strong communication skills to keep customers informed.

Qualifications

• 4 years experience in a manufacturing or industrial environment.
• Background in mechanical or electrical engineering.
• Knowledge of PLC systems and industrial controls.
• Ability to read and interpret technical schematics.
• Strong communication and customer-facing skills.

Responsibilities

• Install, commission, and service industrial machinery.
• Diagnose and resolve mechanical and electrical faults.
• Support customers both remotely and on-site.
• Deliver operator training and technical guidance.
• Produce detailed service and maintenance reports.
• Collaborate with internal teams to improve service delivery.

Skills

Mechanical/Electrical engineering

Customer-facing communication

Problem solving

Education

Engineering degree

Tools

Electrical schematics

PLC systems

Job description

We are seeking a Field Service Engineer to join a dynamic technical team, delivering expert support across a range of industrial equipment at customer sites.

This role offers a mix of hands-on engineering, problem-solving, and customer interaction, ideal for someone who thrives in a fast-paced, field-based environment.

What You’ll Be Doing

• Installing, commissioning, and servicing industrial machinery
• Diagnosing and resolving mechanical and electrical faults
• Supporting customers both remotely and on-site
• Delivering operator training and technical guidance
• Producing detailed service and maintenance reports
• Collaborating with internal teams to improve service delivery

What We’re Looking For

• Background in mechanical or electrical engineering
• 4 years experience in a manufacturing or industrial environment
• Knowledge of PLC systems and industrial controls
• Ability to read and interpret technical schematics
• Strong communication and customer-facing skills
• Willingness to travel extensively (80%+)

What’s on Offer

• Competitive hourly pay with overtime
• Extensive travel opportunities
• Ongoing training and development
• Exposure to advanced industrial technologies

Please tick to confirm you have read our Privacy Notice which outlines our commitment to protecting your data. *