Field Service Technician (Midwest) | Food Processing Equipment

Richgroupusa; Kansas City (MO); On-site; USD 48,000 - 62,000; Full time

Benefits offered by this job

Car allowance

Health insurance

401k match

Tuition reimbursement

Job summary

Richgroupusa is seeking a Field Service Technician to support our Midwest Midwest territory, servicing food processing equipment at customer sites. You will travel regionally (up to 80%) with a focus on electrical troubleshooting and PLC diagnostics to resolve complex machine issues.

Ideal candidates bring strong electrical skills, the ability to read schematics, and experience with AutoCAD. This role offers extensive on-site training, competitive hourly pay, and substantial overtime potential.

Qualifications

• Experience in field service or maintenance in manufacturing equipment.
• Strong electrical aptitude and problem-solving skills.
• Willingness to travel up to 80% and work in a Midwest territory.

Responsibilities

• Troubleshoot and diagnose complex equipment issues, with focus on electrical systems.
• Use PLCs to diagnose faults and verify fixes on-site.
• Provide clear, customer-focused communication and effective on-site support.

Skills

Electrical troubleshooting

PLC diagnostics

AutoCAD

Schematics reading

Job description

Field Service Technician (Midwest) | Food Processing Equipment OEM

Location: MO, KS, or NE (Must reside near a major airport) Employment Type: Full-Time, Permanent Compensation: $35.00 to $45.00 per hour + Overtime

Are you a highly technical problem-solver looking to join a growing US-based manufacturer? We are an established OEM of high-quality food processing and packaging machinery expanding our Midwest operations.

We are actively seeking a Field Service Technician to join our team. Whether you are a seasoned field technician, an in-house maintenance or assembly professional ready to hit the road, or an application engineer eager for hands-on field experience, this role offers exceptional training, outstanding benefits, and long-term career stability.

Features and Benefits

• We believe in taking exceptional care of our people. This role is structured to reward your hard work with superior compensation, continuous learning, and significant financial perks.
• Lucrative Earning Potential: Highly competitive base rate of $35.00 to $45.00 per hour with time-and-a-half overtime paid after 44 hours.
• Guaranteed Growth Opportunities: Annual performance evaluations every April with typical raises ranging from 3% to 5%, and up to 10% for top performers.
• Top-Tier Travel Perks: A generous $850 monthly car allowance for regional driving.
• Flexible Per Diem Program: $10 for breakfast, $10 for lunch, and $25 for dinner. You keep the difference if you spend less, and we reimburse overages for expensive airport meals. Company credit cards are also available.
• Accelerated Training: Comprehensive, hands-on OEM training designed to get you fully up to speed in just 3 to 4 months.
• Work-Life Balance: Heavy travel (up to 80%) is required, but we value your time at home. Expect more weekend travel during your first-year training phase. After year one, weekend work drops significantly to just 2 to 4 weekends per year.
• Comprehensive Health and Wealth: Amazing premium-tier health insurance and a highly competitive 401k match program.
• Education and Upskilling: Robust tuition reimbursement for taking classes, earning trade skill certifications, or learning programs like AutoCAD.

The Role

You will serve as the face of the company in the Midwest territory, acting as a critical resource for our clients. You will manage extensive regional driving and some flying, bringing technical expertise directly to customer sites.

• Troubleshooting: Diagnose and resolve complex issues on manufacturing equipment with a heavy focus on electrical systems.
• PLC Diagnostics: Utilize PLCs to effectively troubleshoot and isolate equipment faults.
• Customer Experience: Act as a calm, solutions-oriented communicator capable of diffusing stressful situations and solving customer problems on the spot.

Candidate Requirements

We are looking for doers who take pride in US-built machinery and possess a strong technical aptitude.

• Experience Level: Open to seasoned Field Service Technicians, Maintenance Mechanics open to travel, Assembly Technicians, or Engineers willing to learn the hands-on mechanical work.
• Industry Background: Manufacturing equipment experience is required. Food processing or packaging experience is a plus, but experience with any heavy manufacturing equipment is welcome.
• Technical Strengths: Must be exceptionally strong on the electrical side, with the ability to troubleshoot using PLCs.
• Valued Bonus Skills: Ability to read schematics and AutoCAD. Candidates with Tool and Die experience or existing trade skill certifications will stand out.
• Soft Skills: Excellent communicator, adaptable, level-headed, and dedicated to customer satisfaction.

Equal Opportunity Employer