Field Service Technician

James Talent Limited; Milwaukee (WI); On-site; USD 37,000 - 62,000; Full time

Benefits offered by this job

Health insurance from day one

401(k) with company match

Paid vacation

Job summary

James Talent Limited seeks a Field Service Technician for primary packaging machinery across the US. You will learn machines hands-on, support build, and then install, commission and service equipment at customer sites. The role blends field travel with training, offering a strong pathway to grow skills in electrical, mechanical, and control systems.

You’ll train for three months and join an experienced team. Expect comprehensive benefits starting day one and opportunities for career advancement.

Qualifications

• At least 3 years of hands-on machinery repair or field service experience.
• Strong electrical background with ability to read schematics and adjust PLC logic.
• Solid mechanical skills and ability to work at customer sites.
• Comfortable with travel across the US and presenting to customers.

Responsibilities

• Support the build of packaging machinery alongside engineering teams.
• Install, start up and commission equipment at customer sites.
• Troubleshoot electrical, mechanical and controls issues independently.
• Read schematics and modify PLC ladder logic to tune performance.
• Direct customer personnel during installations and service work.
• Train operators and maintenance teams on running the equipment.
• Ensure machines meet inspection and quality specifications.

Skills

Field service experience

Electrical background

Mechanical skills

Customer-facing

Education

Technical degree or equivalent

Tools

Windows OS

MS Office

PLC ladder logic

Job description

Field Service Technician (Primary Packaging Machinery)

up to $45/hr + overtime at time and a half over 40 hrs + per diem ($64.50 travel days / $86 full on-site days) + mileage reimbursement

Most field service techs get handed a manual and a plane ticket. In this role, you’ll learn the machines by helping build them before you ever install one at a customer site.

I’m working with an established manufacturer of high-speed primary packaging machinery used across food and consumer goods packaging. They have an experienced field service team, with long-serving technicians who’ll show you the ropes.

They’re growing the team on the back of major new equipment orders. Your first three months are structured training, split between the company’s headquarters and shadowing experienced techs in the field. Ideally you’ll work alongside the electrical assemblers and engineers building the machines you’ll go on to support. You’ll learn one machine platform in depth first, then cross-train onto others, so your skills and your value keep growing.

What’s In It For You:

• up to $45/hr depending on experience
• Overtime at time and a half over 40 hours
• Per diem: $64.50 on travel days and $86 on full on-site days
• Three months of structured training, including hands-on build experience on the machines you’ll support
• Health insurance from day one, with no waiting period
• 401(k) with company match
• 3 weeks’ vacation, rising to 4 weeks with tenure

What You’ll Do:

• Supporting the build of complex packaging machinery alongside the electrical assembly and engineering teams
• Installing, starting up and commissioning primary packaging equipment at customer sites across the US
• Troubleshooting and repairing electrical, mechanical and controls issues independently
• Reading schematics and modifying PLC ladder logic to tune machine performance for each customer
• Directing customer personnel during installations and service work
• Training customer operators and maintenance teams on running and servicing the equipment
• Making sure every machine meets its inspection, testing and quality specifications
• Supporting customers with aftermarket parts, phone support and occasional on-call cover

What We’re Looking For:

• At least 3 years of hands-on machinery repair or field service experience
• A strong electrical background: reading schematics, understanding PLC ladder logic and making program changes
• Solid mechanical skills
• Experience on cartoners, pouchers or other primary packaging equipment (highly preferred)
• A curious, self-driven troubleshooter who wants to know why a machine is doing what it’s doing, not just assemble parts
• Excellent communication and people skills, since you’ll be the company’s face on customer sites
• A technical or associate degree, or an equivalent mix of education and experience
• Comfortable with Windows and Microsoft Office
• Based in Greater Milwaukee and comfortable with full-time US travel

Why This Opportunity Stands Out:

Few field service roles give you the chance to help build the machines before you support them, so you’ll go into the field knowing the equipment inside out. With time and a half over 40 hours, per diem on every travel and on-site day and mileage reimbursement on top, your take-home goes well beyond the base rate. And with a stable, experienced team behind you, it’s a place you can build a long career.