Field Service Technician

Pennant Solutions Group; Glen Allen (VA); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Telecommunications Installer to join their team in Glen Allen, VA. This role involves the installation, repair, and maintenance of commercial and government radio systems, including E911 technologies. You will be responsible for configuring hardware and software, troubleshooting various telecommunications systems, and ensuring operational specifications are met. The ideal candidate will possess strong problem-solving skills, attention to detail, and a solid understanding of two-way radio systems. If you're ready to contribute to critical communication solutions, this opportunity is perfect for you!

Qualifications

• 1-2 years of experience in two-way radio communications or 911 systems.
• Ability to interpret technical manuals and schematics.

Responsibilities

• Install and configure hardware/software for radio systems and E911 technologies.
• Troubleshoot telecommunications systems including hardware and software.

Skills

Two-way radio systems

E911 technologies

Basic networking

Problem-solving

Communication skills

Education

High school diploma or equivalent

Tools

Test meters

Diagnostic equipment

Job description

Pennant Solutions Group is hiring for a strong Telecommunications Installer in Glen Allen, VA.

Job Summary:
Responsible for the installation, repair, and maintenance of commercial and government radio systems, E911 technologies, and other telecommunications solutions.

Key Responsibilities:

• Perform all duties of a Field Service Installer, plus:

  • Install and configure hardware and software for radio systems, E911 technologies, and related telecom solutions

  • Troubleshoot computer, network, two-way radio, and telecommunications systems, including hardware, software, and peripherals

  • Tune RF combining equipment to meet operational specifications

  • Assist with system cutovers, upgrades, and preventative maintenance tasks

• Participate in an on-call rotation for after-hours and weekend support, as required

• Perform additional related duties as assigned

Qualifications:

• Working knowledge of two-way radio systems, E911 technologies, and basic networking

• Familiarity with test meters and diagnostic equipment

• Ability to interpret technical manuals, schematics, and diagrams

• Strong communication, attention to detail, and problem-solving skills

Education & Experience:

• High school diploma or equivalent required

• 1–2 years of relevant experience in two-way radio communications, 911 systems, or a comparable combination of training and experience

Additional Requirements:

• Must be physically able to work at heights, climb, bend, pull cables, reach overhead, stand/walk for long periods, and lift up to 50 lbs

• Valid driver’s license and ability to pass a pre-employment drug screening