FIELD SERVICE TECHNICIAN

Lpi Inc; Eau Claire (WI); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a motivated Field Service Technician to join their dynamic team. This role offers a unique opportunity to engage directly with customers, providing service and support for cutting-edge industrial lift systems. You will be responsible for quoting, traveling to customer sites, and maintaining records in a fast-paced environment. The company prides itself on a supportive culture that values growth and teamwork. If you're passionate about technology and customer service, this is the perfect chance to advance your career while enjoying competitive pay and great benefits.

Benefits

On-site primary care medical clinic

On-site physical therapy wellness services

Generous pay differential for second & weekend shifts

Travel premium of 35% when traveling

Qualifications

• Strong interest in new technologies and mechanical systems.
• Ability to read schematics and troubleshoot effectively.

Responsibilities

• Engage with customers to handle inquiries and schedule service trips.
• Travel 50-60% of the time for service and installation.

Skills

Mechanical Aptitude

Communication Skills

Technical Proficiency

Hands-On Skills

Versatility

Education

Associate’s Degree from a technical college

Combination of technical experience and training

Job description

Join Our Team as a Field Service Technician!

LPI, Inc. (www.lpi-inc.com), a leading manufacturer of industrial personnel lift systems and elevated work platforms, and a proud subsidiary of Plank Enterprises, Inc., is on the lookout for a highly enthusiastic and self-motivated Field Service Technician. If you’re passionate about serving customers and eager to help grow our service business, we want to hear from you!

Why Join Us?

1. Competitive Pay: Enjoy above-average pay scales!
2. Travel Premium: Earn a 35% road work premium (base pay + 35% premium when traveling).
3. Rewards: Keep your airline, hotel, and car rental reward points for personal use, including family vacations!

Our Culture: At LPI, Inc., we pride ourselves on fostering a great team culture. We cultivate a sales-minded, high-energy, and high-performing environment that breeds success. We hire individuals who match our dynamic culture and are ready to contribute to our continued growth.

How will YOU MAKE AN IMPACT as a FIELD SERVICE TECHNICIAN?

1. Engage with Customers: Handle inquiries and requests via phone and email, determining needs and scheduling service trips.
2. Provide Accurate Quotes: Gather information on parts requirements, determine lead times and costs, and provide precise quotes.
3. Travel for Service: Spend 50-60% of your time traveling to customer sites for service, installation, or warranty work.
4. Maintain Records: Follow procedures to enter quotes and orders into our CRM system and create/file field service reports.
5. Contribute to Improvement: Offer feedback and recommendations to the sales and engineering departments for product enhancements.

What do we need from you as a FIELD SERVICE TECHNICIAN?

1. Mechanical Aptitude: A strong interest in and ability to work with new technologies.
2. Communication Skills: Excellent at building relationships and communicating effectively.
3. Technical Proficiency: Ability to read schematics and blueprints and troubleshoot issues.
4. Hands-On Skills: Proficient in using hand tools for field service tasks.
5. Versatility: Capable of working independently and as part of a team, managing multiple assignments.

Education and Experience Requirements:

1. Preferred: An Associate’s Degree or equivalent from a two-year technical college, focusing on repair and maintenance, including pneumatic, hydraulic, electrical, and control systems.
2. Alternative: A demonstrated combination of technical experience and training.

ARE YOU READY TO START YOUR PATH TO SUCCESS at a Family-Owned, Family-Focused organization?

APPLY TODAY!

LPI, Inc. is an Equal Opportunity Employer.

LPI Lift Systems is a subsidiary of Plank Enterprises.

Interested applicants can email, fax or mail their cover letter and resumes to:
Email: [e-mail]
Fax: [phone]
Mail:
LPI, Inc.
4404 Anderson Drive
Eau Claire, WI 54703
ATTN: Human Resources Department

Package Benefits for Full-Time Employees

1. On-site primary care medical clinic at a zero or reduced cost basis
2. On-site physical therapy wellness services

Balance Work and Life

• Generous pay differential for second & weekend shifts