Field Service Technician

Chart, Inc.; Duluth (GA); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Job summary

ChartWater is seeking a Field Service Technician to support municipal and industrial water treatment projects. The role requires travel to customer sites for startups, media replacement, and issue resolution, plus training customers on operation and reviewing O&M manuals.

You will collaborate with engineering and project teams to ensure successful startups and resolve technical issues. Expect about 75% travel; when not on the road, you will work onsite at customer facilities.

Qualifications

• High School Diploma or GED required.
• Trade school certification preferred.
• Minimum of 3 years field service experience, preferably in water treatment.
• Strong mechanical aptitude to diagnose and fix issues.
• Electrical controls and instrumentation competency preferred; PLC knowledge a plus.
• Proficient with Microsoft Excel and Word.
• Experience with equipment commissioning is preferred.

Responsibilities

• Travel to customer sites for system startups, media replacement, and unresolved issues.
• Train customers on equipment operation and review O&M manuals.
• Provide onsite technical support for troubleshooting mechanical, electrical or process issues.
• Collaborate with engineering and project management to ensure successful startups and issue resolution.
• Estimated 75% travel requirement; when not traveling, work onsite.

Skills

Mechanical aptitude

Customer interaction

Electrical & instrumentation

PLC knowledge

MS Excel & Word

Education

High School Diploma or GED

Trade school certification

Job description

Career Opportunities: Field Service Technician (39754)

ChartWater™ is a global manufacturer and service provider of engineered solutions f or municipal water treatment and industrial process applications. Our portfolio of proven products, processes, and engineering expertise provides customers with single-point responsibility f or complete solutions that enable water professional to achieve their objectives with the lowest combination of risk and costs while driving enhanced outcomes for people, communities, and the planet.

What Will You Do?

Travel to customer sites for system startups, media replacement, and system issues that can't be resolved remotely.
Train customers on how to operate equipment, which includes review of O&M manual.
Provide onsite technical support for the purpose of troubleshooting and resolving system issues of a mechanical, electrical or process nature.
Work closely with engineering and project management team members, when appropriate to ensure a successful system start up and/or resolve customer technical issue.
Estimated 75% travel required.
When not on the road, expected to work onsite.

Your Physical Work Environment Will Require…

This position primarily works outdoors, in all types of weather, and in potentially hazardous environments, which may involve exposure to dangerous chemicals. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and ladder climbing all day. The employee must frequently lift and/or move items over 60 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Your Experience Should Be...

• High School Diploma or GED equivalent required


• A Trade school certification is strongly preferred.


• A minimum of 3 years field service-related work experience, preferably in a water treatment environment. Candidates with water treatment, experience should have a working knowledge of drinking and process water treatment systems, membrane systems, filter systems, components, and ancillary equipment.


• Successful candidates will need to have a strong mechanical aptitude to identify and resolve system issues Proven ability to address difficult customer interactions in a positive and productive manner;


• Electrical controls and instrumentation competency preferred, PLC knowledge a plus;


• Proficiency with Microsoft Excel and Word;


• Experience commissioning of equipment is preferred.

Our Benefits Package...

• Medical, Dental, Vision and other benefits