Field Service Technician

CHART COOLER SVC CO INC; Duluth (GA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Job summary

CHART COOLER SVC CO INC in Duluth, Georgia, seeks a Field Service Technician to provide technical support primarily outdoors and travel to customer sites. Candidates should have a High School diploma with a minimum of 3 years of related work experience, preferably in water treatment. Responsibilities include system startups, customer training, and troubleshooting issues. A trade school certification is preferred, and proficiency with Microsoft Excel and Word is necessary. The role may involve working in hazardous environments and requires considerable physical activity.

Qualifications

• Minimum of 3 years field service-related work experience in a water treatment environment.
• Ability to address difficult customer interactions positively.
• Experience commissioning equipment is preferred.

Responsibilities

• Travel to customer sites for system startups and issues.
• Train customers on equipment operation.
• Provide onsite technical support for troubleshooting.

Skills

Strong mechanical aptitude

Electrical controls and instrumentation competency

Proficiency with Microsoft Excel and Word

Education

High School Diploma or GED equivalent

Trade school certification

Job description

ChartWater™ is a global manufacturer and service provider of engineered solutions for municipal water treatment and industrial process applications. Our portfolio of proven products, processes, and engineering expertise provides customers with single‑point responsibility for complete solutions that enable water professionals to achieve their objectives with the lowest combination of risk and cost while driving enhanced outcomes for people, communities, and the planet.

What Will You Do?

• Travel to customer sites for system startups, media replacement, and system issues that can’t be resolved remotely.
• Train customers on how to operate equipment, which includes review of O&M manuals.
• Provide onsite technical support for the purpose of troubleshooting and resolving system issues of a mechanical, electrical or process nature.
• Work closely with engineering and project management team members, when appropriate, to ensure a successful system start up and/or resolve customer technical issues.
• Estimated 75% travel required.

When not on the road, the employee is expected to work onsite.

Your Physical Work Environment Will Require…

This position primarily works outdoors, in all types of weather, and in potentially hazardous environments, which may involve exposure to dangerous chemicals. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and ladder climbing all day. The employee must frequently lift and/or move items over 60 pounds. Specific vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Your Experience Should Be…

• High School Diploma or GED equivalent required.
• Trade school certification is strongly preferred.
• Minimum of 3 years field service‑related work experience, preferably in a water treatment environment. Candidates with water treatment experience should have a working knowledge of drinking and process water treatment systems, membrane systems, filter systems, components, and ancillary equipment.
• Strong mechanical aptitude to identify and resolve system issues.
• Proven ability to address difficult customer interactions in a positive and productive manner.
• Electrical controls and instrumentation competency preferred; PLC knowledge is a plus.
• Proficiency with Microsoft Excel and Word.
• Experience commissioning equipment is preferred.

Our Benefits Package…

Medical, dental, vision and other benefits.

Chart Industries, Inc. is a leading independent global manufacturer of highly engineered equipment servicing multiple applications in the Energy and Industrial Gas markets. Our unique product portfolio is used in every phase of the liquid gas supply chain, including upfront engineering, service and repair.