Field Service Engineer #ESF6459

COA Network Inc; Marlborough (MA); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Parental leave

Tuition reimbursement

Vision insurance

Job summary

COA Network Inc. is seeking a Field Service Engineer to perform maintenance on water treatment plants in Marlborough, MA. You will service a range of systems including filtration, RO, UV, EDI, and related equipment while engaging with end users and customers.

Ideal candidates have 5–10 years in electro‑mechanical equipment and 3–6 years with control panels, with willingness to travel regionally across North America and work flexible hours as needed.

Qualifications

• 5–10 years in electro‑mechanical equipment, pumps, valves, motors.
• 5–10 years in system maintenance and preventive care.
• 3–6 years with electrical control panels and instrumentation.
• 3–6 years in water treatment industry experience.

Responsibilities

• Service maintenance on existing and new plants.
• Work on filtration, ion exchange, UV, RO, EDI, Ozone, WFI and Pure Steam.
• Interface with end users and customers and provide remote troubleshooting.
• Complete commissioning documentation and reporting for start-up.
• Read system documentation like PID, diagrams, and part lists.

Skills

Electro-mechanical

System maintenance

Customer facing

Travel regionally

Driver's license

Tools

PLC programming

Hach DR900

Myron L pH meter

Windows OS

Job description

Top Reasons to work with our client:

• 401(k)!
• 401(k) matching!
• Dental insurance!
• Flexible spending account!
• Health insurance!
• Life insurance!
• Paid time off!
• Parental leave!
• Professional development assistance!
• Retirement plan!
• Tuition reimbursement!
• Vision insurance!

Job Type: Full Time

Location: Marlborough, Massachusetts

Pay: Competitive Pay & Benefits!

Job Description

• Responsible for service maintenance work on existing and new plants.
• Work on a multitude of systems including Filtration, Ion Exchange, UV, Reverse Osmosis (RO), EDI, Ozone, WFI, and Pure Steam.
• Interface with end users and customers.
• Perform preventative and corrective maintenance on water treatment equipment including electro‑mechanical repairs with replacement of parts.
• Conduct water quality testing utilizing Hach DR900 meter, Myron L pH and conductivity, and various Hach kit tests including but not limited to hardness, pH, etc.
• Fill out Preventive, Quality and Maintenance Checklist (PQMC).
• Maintain internal documentation and submit external reports to customers.
• Read system documentation including but not limited to the PID, component list, spare parts list, circuit diagrams, functional logic, etc.
• Work with electrical control panel components including but not limited to I/O cards, PLCs, and plant automation to tune loops and program instrumentation.
• Ensure customer satisfaction by delivering professional and proactive service at all times.
• Troubleshoot issues remotely over the phone and at customer sites for both electrical and mechanical questions.
• Provide start-up support on new systems including completing commissioning documentation and reporting.
• Master all training topics for a Level 1 Field Service Engineer.
• Be competent and knowledgeable on all training topics for a Level 2 Field Service Engineer.

Experience you will need:

• 5-10 years experience working with electro‑mechanical equipment including pumps, valves, motors, etc.
• 5-10 years experience in system maintenance.
• 3-6 years experience with electrical control panels including the ability to tune loops and program instrumentation.
• 3-6 years of water treatment industry experience.
• Proficient in computers and Windows software.
• Ability to work remotely and independently without supervision and be customer-facing.
• Willingness to travel regionally and occasionally throughout North America.
• Must have a valid driver's license and a clean driving record.
• Ability to work flexible hours, sometimes outside 'normal business hours' and travel as required on short notice.
• Ability to lift heavy objects at times and be on your feet the majority of the workday.