Field Service Engineer

EAE USA; Tucker (GA); On-site; Full time

Benefits offered by this job

Competitive compensation

Flexible schedule

Ongoing technical training

Job summary

A leading engineering company is seeking a Field Service Engineer to deliver exceptional customer support and solve complex technical challenges. This role involves installing, commissioning, and troubleshooting advanced equipment at client sites, along with providing on-site and remote technical support. The ideal candidate should have a degree in Electrical or Mechanical Engineering and 5–8 years of relevant experience. This position offers competitive compensation and opportunities for professional growth.

Qualifications

• 5–8 years of field service or related technical experience.
• Strong troubleshooting skills across electrical, mechanical, and software systems.
• Excellent communication skills and customer‑facing professionalism.

Responsibilities

• Lead installation and startup of advanced systems at client sites.
• Diagnose electrical, mechanical, and software issues.
• Provide on‑site and remote technical support.

Skills

Troubleshooting electrical issues

Customer communication

Electrical and mechanical diagnostics

Education

Associate’s or Bachelor’s degree in Electrical or Mechanical Engineering

Tools

Diagnostic tools

Service management systems

Job description

🚀 Ready to Take Your Engineering Career Into the Field?

We’re looking for a hands‑on, solutions‑driven Field Service Engineer who thrives on solving complex technical challenges and delivering exceptional customer support.

In this role, you’ll install, commission, troubleshoot, and maintain advanced equipment at client sites—serving as a trusted technical expert and key partner in customer success.

If you enjoy autonomy, problem‑solving, and working directly with customers, this opportunity is for you.

What You’ll Do

Installation & Commissioning

• Lead installation and startup of advanced systems at client sites
• Perform testing, calibration, and validation
• Integrate new systems into existing operations
• Train clients on equipment operation and maintenance

Troubleshooting & Maintenance

• Diagnose electrical, mechanical, and software issues
• Perform preventive maintenance
• Repair or coordinate replacement of components
• Respond to urgent service calls to minimize downtime

Customer & Technical Support

• Provide on‑site and remote technical support
• Build strong client relationships
• Document service activity and maintain accurate records
• Communicate feedback to engineering for continuous improvement

What You Bring

• Associate’s or Bachelor’s degree in Electrical or Mechanical Engineering (or related field)
• 5–8 years of field service or related technical experience
• Strong troubleshooting skills across electrical, mechanical, and software systems
• Experience with diagnostic tools and service management systems
• Excellent communication skills and customer‑facing professionalism
• Ability to work independently and manage multiple service priorities

What to Expect

• Field‑based role with occasional overnight travel
• Flexible schedule to support client needs and emergency calls
• Competitive compensation and benefits
• Ongoing technical training and professional development

Why Join Us?

You won’t just fix equipment—you’ll build partnerships, solve meaningful technical challenges, and play a critical role in customer success. This is a high‑impact role for engineers who want responsibility, autonomy, and growth.

Apply today or message us directly to learn more.

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