Field Service Technician

WR Engineering; Atlanta (GA); Remote; USD 80,000 - 100,000; Full time

Benefits offered by this job

Company vehicle

Health insurance

401(k) match

Paid vacation

Job summary

WR Engineering is seeking a Field Service Engineer for packaging and inspection equipment. The role is home-based with extensive US travel, including overnight stays.

You will install, commission, diagnose, maintain and repair packaging machinery, checkweighers, metal detectors and X-ray inspection systems. The ideal candidate has strong electrical troubleshooting skills, experience with automated packaging equipment, and the ability to read schematics.

Qualifications

• Experience in field service, commissioning or industrial maintenance involving automated machinery.
• Strong electrical troubleshooting skills and confidence reading electrical schematics.
• Experience with packaging, processing, inspection, weighing or conveyor equipment.
• Practical mechanical skills and familiarity with motors, sensors, drives and pneumatic systems.
• PLC/HMI diagnostic experience, particularly Allen-Bradley or Siemens, would be advantageous.
• Strong customer communication skills and the ability to manage your own workload.
• Willingness to travel regularly and stay away overnight.
• A valid driver’s license.

Responsibilities

• Install and commission packaging machinery, conveyor systems and inline inspection equipment at customer sites.
• Diagnose and repair electrical, electronic, mechanical and pneumatic faults.
• Service equipment such as checkweighers, metal detectors, X-ray inspection systems, vision systems and automated packaging machinery.
• Complete preventive maintenance, equipment checks and performance optimisation.
• Troubleshoot PLC/HMI interfaces, sensors, motors, drives and control systems.
• Train customer operators and maintenance teams on equipment operation and routine care.
• Complete service reports and coordinate parts requirements with the technical support team.

Skills

Electrical troubleshooting

Schematics reading

Packaging/inspection equipment

PLC/HMI diagnostics

Customer communication

Travel readiness

Driver's license

Education

Technical qualification in electrical engineering, electronics, automation or mechatronics

Tools

Allen-Bradley

Siemens

Job description

Field Service Engineer. Packaging & Inspection Equipment

Location: Atlanta, GA Home-based with customer travel

Salary: $80,000–$100,000 base equivalent DOE + paid overtime

Package: Paid travel time, company vehicle, healthcare, 401(k) match and technical training

Travel: Approximately 75% across the US, including overnight stays

An established supplier of packaging automation and product inspection equipment is seeking a Field Service Engineer to join its US service team.

Supporting customers across food, beverage and pharmaceutical manufacturing, you will install, commission, maintain and troubleshoot equipment that keeps production lines running safely and efficiently.

This opportunity would suit an electrically biased service engineer or technician who enjoys solving technical problems, working independently and building strong customer relationships.

The Role

• Install and commission packaging machinery, conveyor systems and inline inspection equipment at customer sites.
• Diagnose and repair electrical, electronic, mechanical and pneumatic faults.
• Service equipment such as checkweighers, metal detectors, X-ray inspection systems, vision systems and automated packaging machinery.
• Complete preventive maintenance, equipment checks and performance optimisation.
• Troubleshoot PLC/HMI interfaces, sensors, motors, drives and control systems.
• Train customer operators and maintenance teams on equipment operation and routine care.
• Complete service reports and coordinate parts requirements with the technical support team.

What We’re Looking For

• Experience in field service, commissioning or industrial maintenance involving automated machinery.
• Strong electrical troubleshooting skills and confidence reading electrical schematics.
• Experience with packaging, processing, inspection, weighing or conveyor equipment.
• Practical mechanical skills and familiarity with motors, sensors, drives and pneumatic systems.
• PLC/HMI diagnostic experience, particularly Allen-Bradley or Siemens, would be advantageous.
• Strong customer communication skills and the ability to manage your own workload.
• Willingness to travel regularly and stay away overnight.
• A valid driver’s license.

A technical qualification in electrical engineering, electronics, automation or mechatronics is preferred. Equivalent practical experience will also be considered.

Experience with one or more relevant equipment types is welcome. Product-specific training will be provided.

The Package

• $80,000–$100,000 annual base equivalent, depending on experience.
• Paid overtime and travel time.
• Company vehicle and covered business travel expenses.
• Medical, dental and vision insurance.
• 401(k) with employer contribution.
• Paid vacation and holidays.
• Structured equipment training and opportunities to develop into senior technical or service leadership positions.