Field Service Technician

Korn Ferry; Ashburn (VA); On-site; USD 77,000 - 105,000; Full time

Job summary

Korn Ferry's Military Division seeks a Field Service Technician in the Ashburn, VA area. The role requires extensive travel (30-40% weekly) and living within 60 miles of Ashburn. A clean driving record is required to operate company vehicles and support uptime for customers.

The position offers compensation of $76,500 plus potential earnings from up to $37/hr, OT, and on-call pay, with a focus on equipment maintenance and customer satisfaction. U.S. military experience is highly valued.

Qualifications

• At least 4 years US military experience required.
• Working knowledge of electrical test equipment (DMMs, scopes, meters, etc.)
• Ability to travel 30-40% weekly and reside within 60 miles of Ashburn, VA

Responsibilities

• Provide maintenance on equipment including frequency converters, diesel controls, switchgear, battery systems.
• Assemble, disassemble, test, and commission systems.
• Ensure customer satisfaction by meeting contractual obligations and minimizing downtime.
• Attend customer meetings and analyze equipment performance.
• Diagnose issues and report problems with recommended repairs.
• Coordinate with electrical contractors for equipment installation.

Job description

* Specifically seeking candidates with at least 4 years U.S. military experience. *

The Military Division of Korn Ferry has partnered with our client on their search for a Field Service Technician in the Ashburn VA area. This role is higher in regional travel (30-40%) weekly – you will need to live within a 60 mile radius of Ashburn. A clean driving record is required!

Compensation

$76,500 + (up to $37.00/hr) plus OT and on-call pay

Travel

30-40% weekly – must have a clean driving record to operate Company vehicle. Travel will vary from week to week. You will be paid hourly for travel from the time of leaving home to the destination. Average of 5 to 10 days overnight trips per month; average 1 potential weekend per month (likely would be travel on Sunday to be at a site on Monday.)

What You Will Do

Primarily responsible for maintenance activities on company associated equipment (frequency converters, diesel controls, switchgear, battery systems, etc.)Other responsibilities will include assembly, disassembly, testing, and commissioning of systems. Will be required to provide and facilitate general assistance where needed. This position will be focused on customer satisfaction by ensuring contractual obligations are met and equipment downtime is minimal.

• Provide customer service by analyzing and evaluating equipment performance within an assigned area of responsibility; attend customer meetings.
• Diagnose, document and report problems / technical findings with recommended repair actions.
• Perform direct maintenance as required where more complex equipment problems exist.
• Maintains assigned kits through inventory control and parts requisition; maintain and account for necessary tools and test equipment.
• Provide machine start-up and installation coverage on an as needed basis.
• Develop sound maintenance techniques through system knowledge.
• Timely reporting of events, causes and actions related to customer load losses. Provide necessary assistance to Technical Support in an effort to resolve the problem.
• Facilitates work by electrical contractors for equipment installation.
• Understands and helps to maintain service contracts.
• Attend all formal and informal training courses as directed by the RSM.

Education and Work Experience

• At least 4 years US Military experience required.
• Working knowledge of DMMs, Digital Scope Meters, Amp meters/probes, oscilloscopes, load banks, BMIs, AstroMeds, and RPM units.
• Background in batteries/motors and generators
• Mechanical background; understanding of AC and DC circuits, generators.