Field Service Technician

Korn Ferry; Columbus (OH); On-site; USD 46,838 - 49,593; Full time

Job summary

A leading recruitment firm is seeking a Field Service Technician to work in the Columbus, OH area. This role requires at least 4 years of U.S. military experience and knowledge of AC/DC circuits. You will primarily handle equipment maintenance and customer service, with up to 50% weekly travel. The ideal candidate will have a mechanical background and proficiency in various electrical tools. Compensation ranges from $34.00 to $36.00 per hour, plus overtime and on-call pay.

Qualifications

• At least 4 years U.S. military experience required.
• Working knowledge of various electrical testing tools.
• Mechanical background required; understanding of AC and DC circuits.

Responsibilities

• Perform maintenance on company equipment and systems.
• Analyze equipment performance for customer satisfaction.
• Diagnose and report technical issues.
• Maintain inventory control and manage tools.

Skills

Maintenance of equipment

Diagnosing technical issues

Customer service

Inventory control

Knowledge of DC/AC circuits

Education

4 years U.S. military experience

Mechanical background

Tools

DMMs

Digital Scope Meters

Oscilloscope

Amp meters/probes

Load banks

Job description

* Specifically seeking candidates with at least 4 years U.S. military experience. *

The Military Division of Korn Ferry has partnered with our client on their search for a Field Service Technician in the Columbus OH area. This role is higher in regional travel (50%) weekly – you will need to live within a 50-60 mile radius of Columbus.

Compensation

$34.00-36.00/hr (plus OT and on-call pay)

Travel

up to 50% weekly – must have a clean driving record to operate Company vehicle. Travel will vary from week to week. You will be paid hourly for travel from the time of leaving home to the destination. Average of 5 to 10 days overnight trips per month; average 1 potential weekend per month (likely would be travel on Sunday to be at a site on Monday.)

What You Will Do

• Primarily responsible for maintenance activities on company associated equipment (frequency converters, diesel controls, switchgear, battery systems, etc.). Other responsibilities will include assembly, disassembly, testing, and commissioning of systems. Will be required to provide and facilitate general assistance where needed. This position will be focused on customer satisfaction by ensuring contractual obligations are met and equipment downtime is minimal.
• Provide customer service by analyzing and evaluating equipment performance within an assigned area of responsibility; attend customer meetings.
• Diagnose, document and report problems / technical findings with recommended repair actions.
• Perform direct maintenance as required where more complex equipment problems exist.
• Maintains assigned kits through inventory control and parts requisition; maintain and account for necessary tools and test equipment.
• Provide machine start-up and installation coverage on an as needed basis.
• Develop sound maintenance techniques through system knowledge.
• Timely reporting of events, causes and actions related to customer load losses. Provide necessary assistance to Technical Support in an effort to resolve the problem.
• Facilitates work by electrical contractors for equipment installation.
• Understands and helps to maintain service contracts.
• Attend all formal and informal training courses as directed by the RSM.

Education and Work Experience

• At least 4 years US Military experience required
• Working knowledge of DMMs, Digital Scope Meters, Amp meters/probes, oscilloscopes, load banks, BMIs, AstroMeds, and RPM units.
• Background in batteries/motors and generators
• Mechanical background required; understanding of AC and DC circuits, generators.